About Us

Intelligent Manufacturing is on an exciting growth journey, building the new digital era of manufacturing. Our digital manufacturing solutions automate and connect the component manufacturing value chain – from design and planning to preparation, production, and verification. Our objective is to make the shift toward efficient and sustainable

manufacturing.

SigmaNEST, a leading business unit within Intelligent Manufacturing, is expanding with Connected Shop, our MRP solution designed to help fabricators and manufacturers improve efficiency, productivity, and decision-making. Connected Shop empowers customers to integrate quoting, scheduling, materials, inventory, and shop floor control into a unified workflow.

Our customer commitment is to help expand their potential by providing smart software solutions that drive the future of manufacturing. With direct representation in over 15 countries and 100+ product resellers, our customer focus is supported by a worldwide team of consultative professionals and experienced product experts.

About the Role

The Project Engineer, MRP is the primary lead for new MRP system implementations, guiding projects from initial discovery through go-live. This role combines project management, technical implementation, and customer-facing leadership to ensure clients achieve a successful launch and are fully prepared for ongoing operations.

Project Engineers gather business requirements, configure and install the Connected Shop MRP system, deliver comprehensive training, and provide hands-on go-live support. They ensure a smooth transition to the Success Management/Support Team by documenting workflows, customizations, and key handoff notes. In addition, they support the sales process through discovery calls, demonstrations, and input into customer quotations, aligning pre-sales expectations with project delivery.

This position is based in Cincinnati, Ohio with flexibility for remote work. We welcome applications from qualified candidates across the U.S. who are interested in working remotely. Only candidates who are legally authorized to work in the United States without the need for current or future sponsorship will be considered.

Key Responsibilities

Project Discovery & Scoping

• Gather business requirements, analyze current workflows, and define project scope.
• Partner with clients to identify goals, success criteria, and improvement opportunities.
• System Installation & Configuration
• Install and configure the MRP system, including initial setups, integrations, and sandbox environments.
• Coordinate with customization teams to ensure required modifications are implemented on time.

Training & Enablement

• Deliver comprehensive training sessions for end-users, ensuring readiness for day-to-day operations.
• Identify and train a designated client “super user” to act as an internal expert and ongoing liaison.

Go-Live & Transition

• Facilitate a smooth go-live, ensuring system readiness, user confidence, and immediate issue resolution.
• Transition clients to the Success Management/Support Team with complete documentation of workflows, system configuration, and customizations.

Project Management & Coordination

• Own all project tasks from kickoff through go-live, maintaining accountability for scope, schedule, and deliverables.
• Track customization tickets and coordinate timelines with internal teams.
• Provide regular project status updates to clients and leadership.

Sales Support

• Participate in pre-sales discovery calls to assess customer needs.
• Deliver product demonstrations to prospective customers.
• Provide input on project scope, timelines, and requirements for customer quotations.

Qualifications

Education & Experience

• Bachelor’s degree in Engineering, Business Systems, Computer Science, or related field (preferred); equivalent experience accepted.
• 5–7+ years of ERP/MRP/MES implementation, project management, or consulting experience.
• Proven track record of managing complex customer-facing projects through full lifecycle.

Knowledge & Skills

• Strong knowledge of manufacturing/fabrication workflows and business processes.
• Experience with ERP/MRP/MES systems (general system expertise required).
• Proficiency with SQL databases and system configuration.
• Strong project management skills, with ability to balance multiple projects and deadlines.
• Excellent documentation, communication, and presentation skills.

Soft Skills

• Strong leadership and customer relationship management abilities.
• Skilled problem-solver with proactive, solutions-driven approach.
• · Comfortable collaborating across teams, including sales, customization, and support.

Travel

25%+ travel (or as needed) may be required for on-site implementation, training, or customer support.