Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Opportunity:

Reporting to our Enterprise Chief Financial Officer, the Senior Financial Officer–Life (SFO) leads a team of professionals accountable for providing strategic decision and operational finance support to a line of business or staff agency. In this role, the SFO oversees the direction, control, and coordination for CFO related activities, including financial planning & forecasting, budgeting, cost benefit analysis, operational efficiency, client relationship support, and talent management & development. In addition, the SFO monitors the system of accounting and financial controls including revenue and expense recognition, accounts receivable, and accounts payable. This role develops and reviews both internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. This function is the integral financial resource for the line of business or staff agency.

Ideal Candidate Profile:

As a pivotal member of USAA’s finance and life leadership team, the SFO will serve as a strategic business partner and trusted risk advisor to the Life Co. business, enterprise functions, and colleagues across the organization. This executive must demonstrate an unwavering commitment to USAA’s mission and bring a robust background in life insurance or financial services financial management. The ideal candidate will possess superior business acumen, sound judgment, and strong learning agility—coupled with a healthy professional curiosity that fuels innovation and co-creation of solutions with business partners to address evolving risks and organizational needs.

In addition to deep technical competence, alignment with the cultural and organizational values of USAA is of utmost importance. The candidate must exhibit unquestionable character and absolute integrity. They should possess a proven track record as a leader, with a combination of superior technical, operational, and leadership skills. Attention to detail, strong initiative, critical thinking skills, and a hands-on approach are essential qualities. The ideal candidate will be a collaborative team player who can seamlessly collaborate with various internal and external stakeholders. People leadership is critical, and the executive must have a strong history of developing and managing high-performing teams.

The role needs to be based in San Antonio (TX) with an expectation of 4 days in the office!!

*** Relocation assistance is available for this role ***

Key responsibilities include but are not limited to:

Managerial Responsibilities

• Provides executive leadership for the development and execution of USAA’s financial strategy for a line of business or staff agency by contributing financial insights and aligning with the broader business strategy and complex regulatory expectations.

• Role models USAA’s mission, core values, culture, and desired behaviors, including a sound risk culture.

• Manages operations of the SFO team, ensuring effective execution of core financial processes and use of supporting technologies.

• Communicates clear expectations, roles, and responsibilities within the SFO team and supports accountability for operational deliverables.

• Facilitates the execution of business transformation initiatives and innovation efforts in support of the line of business or staff agency’s operational goals and USAA priorities.

• Leads a team of employees in an assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

Technical and Risk Responsibilities:

• Facilitates the development and execution of the vision, and strategy for the line of business or staff agency’s financials for effective operational planning and forecasting, while operating within risk appetite parameters.

• Assists in identifying and implementing responses to meet business challenges, including projection of regulatory performance and compliance.

• Collaborates with Corporate finance, internal audit, and tax department in resolving issues/concerns to mitigate risk.

• Implements control procedures and monitors the Financial Accounting functions—such as asset and liability reserving, revenue and expense recognition, accounts receivable and accounts payable—ensuring compliance with internal policies and external standards.

• Applies established quantification techniques for review and control processes to ensure the accuracy of actual and projected financial statements.

• Leads the financial planning, forecasting, and stress testing impact analysis processes for the line of business or staff agency including budget preparation, reporting, and briefing support.

• Develops and matures diagnostic, sensitivity and predictive models, analytics, tools, and business insights to leverage advanced finance techniques to inform business and contingency planning.

• Operates within established policies and guidelines, and acting in accordance with applicable laws, regulations, and supervisory guidance, including ensuring policy exceptions are promptly and effectively assessed and escalated for the SFO function.

• Develops and delivers standardized financial reporting (monthly, quarterly, and annually) on results. Responsible for reporting results of operations to the Life President and senior leadership.

• Supports the preparation of internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. Responds to third party requests for information, including regulators and rating agencies.

• Participates in identifying, measuring, and monitoring material financial risks, including facilitating the development, adherence, monitoring, and reporting on risk limits and risk limit utilization for the SFO function.

• Facilitates and maintains a strong internal control environment within the SFO function, including information systems and preventative and detective controls, to effectively manage material risks and ensure adherence to accounting standards.

• Conducts ongoing financial analysis to identify emerging trends—such as cost drivers, operational inefficiencies, or loss patterns, and engages with management to develop and operationalize plans to improve financial performance or resource stewardship.

• Ensures long-term financial strength by identifying and quantifying financial risks, collaborating with Corporate Treasury to inform capital planning, and ensuring financial objectives align with capital targets.

• Participates in benchmarking efforts to evaluate financial or operational performance against internal or external comparators. Supports line of business or staff agency and CFO policy, standards, and affiliate statement of work updates and revisions.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Minimum Qualifications include:

• Bachelor’s degree or 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 10-15+ years of progressive related experience developing strategies, managing major initiatives, and delivering results within a complex matrix environment required.

• 8+ years of people leadership experience in building, managing, and/or developing high performing teams.

• Experience leading cross functional teams and collaborating with key resources and senior level stakeholders, influencing decisions, and managing work to achieve strategic goals.

• Comprehensive knowledge of the principles and theories of finance, accounting, and/or other related business fields and disciplines.

• Demonstrated background in sound and strategic decision making utilizing financial analysis and data.

• In-depth experience with strategic financial planning and forecasting, driving operational efficiency, and synthesizing large amounts of data.

• Meaningful knowledge of inherent risks and the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics, and governance.

• Experience managing external financial relationships with rating agencies, regulators, and Board of Directors.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.