Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Tasks:

• Develops, designs, and implements best practice focused military talent attraction strategies designed to deliver and meet organizational business objectives related to talent needs and diversity, inclusion and belonging priorities.
• Oversees the end-to-end recruitment process, from identifying business needs, to attraction, acquisition and anticipating onboarding, development, and career pathing, ensuring a seamless and positive candidate experience.
• Constructs tailored outreach programs and engages with existing and new military partnerships, veterans' organizations, and career transition programs that build USAA's reputation as a leading Employer of Choice for veteran and military connected talent.
• Provides functional expertise, market-related intel, and consultation to talent acquisition and business stakeholders in support of fostering belonging. Serves as a strategic advisor, leveraging data analytics to inform talent acquisition decisions and promote a culture of belonging within USAA.
• Develops and implements organizational initiatives that foster a culture of inclusion and maximize the potential of military talent by providing targeted education, career development programs, and programs that improve understanding of internal stakeholder on how military skills and experience transfer to USAA roles.
• Establishes strategic partnerships with government and community programs to recruit, hire, and on-board veteran and military-affiliated talent and ensure adherence to industry best practices, trends, processes, and products and services into current staffing program strategies.
• Directs the execution of military recruitment events, such as job fairs, career workshops, and virtual recruitment efforts, in collaboration with the internal talent acquisition team.
• In partnership with internal stakeholders acts as an advocate for military hires on veteran-specific training, onboarding programs, mentorship, and career development opportunities to support their successful integration into the USAA workforce.
• Assesses business issues and develops executable plans to address military program needs and/or drive the development of new military recruiting programs and activities.
• Champions continuous process improvement, lean methodologies, and the identification and implementation of standard practices to enhance the recruiting process and overall candidate experience.
• Ensures recruiting programs are aligned with diversity attraction strategies and associated budgets.
• Oversees performance metrics and effectiveness of military recruitment practices to guide shared understanding and continuous improvement around talent pipelines, funnel, and key performance indicators. Provide regular updates and reports to senior leadership on the effectiveness of military hiring programs, progress toward goals, and areas for improvement.
• Build and lead an impactful, strategically aligned and business-focused team through effective talent selection, coaching, performance management, and team development encouraging a diverse and inclusive workplace culture in both people and thought leadership.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Minimum Education:

• Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

Minimum Experience:

• 10 years of progressive experience in talent acquisition, recruitment, or program management, with at least 5 years focused on military or veteran recruitment or advocacy.
• 4 years of people leadership experience in building, managing and/or developing high-performing teams.
• Demonstrated ability to be an influential subject matter expert in military recruitment working with all organizational levels to influence talent attraction and acquisition outcomes, assess enterprise-wide needs and appropriately execute TA strategies to achieve business objectives.
• Strategic ability to leverage knowledge of military culture and veteran experiences to create inclusive and supportive corporate environments for military talent.
• Demonstrated experience aligning program management efforts with broader business objectives and driving strategic initiatives to achieve organizational goals.
• Executive-level business acumen in the areas of business operations supporting various business entities, and military and Department of Defense rules, regulations and emerging trends or updates.
• Ability to work and influence successfully within a heavily matrixed environment and build effective business partnerships with all levels of stakeholders Executive-level experience in fostering collaboration and influence across diverse teams and stakeholders within a matrixed environment.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.