Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Draft applications are saved automatically and can be accessed through your candidate home account.

• Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you need assistance or have questions regarding the application process, please contact our Human Resources department at (775) 784-4901.

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Director of Infrastructure Services. This is a renewable, full-time, non-tenured, administrative position and reports to the Chief Information Officer. The position will be physically located in either Reno or Las Vegas, Nevada.

The NSHE is comprised of eight institutions: three universities, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant opportunities in serving over 105,000 students and 15,000 employees.

The Director of Infrastructure Services is responsible for providing strategic direction, administrative oversight, and operational management of enterprise technical infrastructure services for the Nevada System of Higher Education (NSHE). The position ensures the design, implementation, and maintenance of reliable, scalable, and high-performance network and data center environments that support the instructional, research, and administrative missions of NSHE, the NSHE institutions, and System Computing Services (SCS).

This position functions at a senior management level and exercises a high degree of independence, discretion, and judgment in decision-making. The incumbent is responsible for supervising professional, technical, and support staff; establishing operational priorities; and ensuring alignment with NSHE strategic goals and technology standards. The incumbent also serves with other SCS Directors as a member of the SCS leadership team and represents NSHE at meetings, conferences, and other proceedings on the subjects of reliable and high-performance technology infrastructure, broadband connectivity, research technology, and inter-organizational technology collaboration.

The Director leads enterprise technology initiatives, including fiber optic infrastructure, optical transport systems, routing and switching, firewalls, load balancing technologies, highly available server and service hosting, cloud and “as-a-service” infrastructure, enterprise data storage, backup and recovery services, inter-organizational identity and access management, research collaborations and partnerships, data center operations, and facilities management. The position is responsible for managing complex vendor relationships; negotiating and administering contracts; and ensuring compliance with service-level agreements (SLAs), technical interoperability requirements, and memoranda of understanding (MOUs).

The incumbent develops, implements, and enforces policies, procedures, and standards in accordance with NSHE regulations, state and federal requirements, and industry best practices. The Director collaborates with institutional leadership, IT professionals across NSHE, and external partners to ensure cohesive and effective infrastructure services across a multi-institutional environment.

SALARY/GRADE: This position offers a competitive compensation package commensurate with the candidate’s education, experience, and certification/training. In addition to base salary*, employees enjoy a comprehensive benefits package that includes:

• Comprehensive Health Insurance: includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included.

• Outstanding Retirement Plan: professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan.

• Paid Leave: generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave.  

• Education Benefit: employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria.

• Additional Perks: Employee assistance programs and professional development opportunities.

*Pursuant NSHE Policy: “Initial placement must fall between the minimum salary and Q2/median/mid-range on the applicable salary schedule.” To view the salary range for this position, please visit: Salary Schedules and select NSHE Administrative Salary Schedule, Grade D.  

APPROXIMATE STARTING DATE: June 15, 2026

MINIMUM QUALIFICATIONS: A bachelor’s degree in information technology, computer science, or a related field and ten years of progressively responsible senior-level experience in IT infrastructure, data center facility management, multi-location wide area and local networking, or related areas with at least three (3) years of supervisory or management experience.

Alternatively, an equivalent combination of education and experience may be considered in lieu of the above requirements.

Preferred:

• Advanced degree in a related field.

• One or more relevant active industry-related certifications.

• Experience within the Nevada System of Higher Education.

• Experience in budgeting, project management, and vendor relationships.

Travel both inside and outside the State of Nevada will occasionally be required to attend or represent NSHE at trainings, conferences, administrative meetings, or site visits to NSHE institutions and collaborating organizations. Since a portion of this travel may be by motor vehicle, the incumbent will be required to have a valid driver’s license.

KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills, and abilities. It is recommended that applicants for this position address some of the following elements in the resume or cover letter:

• Enterprise IT infrastructure, including data center networking, cloud computing, virtualization, containerization, data storage/backup and recovery, and high availability service delivery

• Wide area and data center network concepts (e.g., DWDM, routing, load balancing)

• Resilient data center design, operations, and physical access controls

• Emerging technologies in IT infrastructure

• Strategic plan development and cost-benefit analysis

• Team leadership and effective delegation

• Vendor management, SLAs, and MOUs

• Budget development and financial management

• Higher education IT environments and governance structures

• Security principles related to infrastructure hardening and protection

• Strong leadership and supervisory skills

• Strategic planning and infrastructure architecture design

• Effective communication and stakeholder engagement

• Strong analytical thinking and problem-solving

• Conflict resolution and decision-making

• Vendor relationship management

• Multi-departmental or inter-organizational project management

• Effective collaboration and relationship building with external peers

• Exercise independent judgement and make high-level decisions

• Lead and manage complex infrastructure environments

• Develop and implement long-term strategic initiatives

• Establish and maintain effective working relationships across NSHE institutions

• Manage multiple priorities in a dynamic environment

• Balance long-term strategy with immediate operational needs

• Adapt to evolving technologies and institutional priorities

• Effectively manage staff located in geographically distant locations

RESPONSIBILITIES:  The duties of this position will include, but not be limited to, the following areas of responsibility:

• Develop and implement long-range plans for enterprise infrastructure, including networking, service hosting, interoperable/federated identity services, and data center technologies.

• Align infrastructure strategy with NSHE system-wide initiatives while expanding, reducing, and streamlining services as necessary to adapt to evolving technologies and system-wide, institutional, and customer/client needs.

• Oversee the development and enforcement of policies and standards related to technical infrastructure architecture, interoperability, emerging methodologies, and operations.

• Evaluate and direct the implementation of emerging technologies and methodologies to enhance infrastructure reliability, performance, scalability, and efficiency.

• Develop and effectively manage Network Services, Systems Engineering, Research Engineering, and Data Center and Facilities Planning allocated resources, including biennial operating and capital improvement budgets and equipment lifecycles.

• Oversee the design, implementation, maintenance, and appropriate operational support for shared infrastructure systems and services provided, hosted, or managed by SCS, including the NevadaNet wide area network, data centers, local area networks, on-premises and cloud service hosting, data storage/backup and recovery, federated identity services, research/science collaboration, and collocation services.

• Oversee data center operations, including facilities planning, power and cooling systems, hardware lifecycle management, and adherence to best practices.

• Actively and constructively participate as a member of the SCS leadership team to develop and set strategic and operational direction and policy for Infrastructure Services and SCS as a whole.

• Effectively and professionally represent SCS in seeking collaboration/partnership and infrastructure development opportunities that will result in valuable, effective, and timely solutions in support of NSHE strategic goals and objectives.

• Serve as the NSHE / NevadaNet representative at national, state, and local gatherings, conferences, and committees related to Research and Education Network development and collaborative infrastructure services.

• Regularly engage with peers at NSHE institutions and external organizations to ensure that SCS is a “responsive, reliable resource” to its many customers/clients and collaborators.

• Establish expectations among subordinate staff related to supervision, evaluation, professional development, intentional collaboration, customer service, and external engagement.

• Effectively communicate strategic direction and policy to staff and guide them to develop and enact plans to achieve the desired results consistent with strategic objectives.

• Encourage, facilitate, and nurture an environment of collaboration, mutual respect, and teamwork among the various teams within SCS as well as with customers/clients.

TO APPLY: The application process will be managed through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Stephanie Flatt, Human Resources, and are to be submitted via on-line application at http://system.nevada.edu/Careers/index.htm. For assistance with NSHE’s on-line applicant portal, contact Stephanie Flatt at (775) 784-3471 or sflatt@nshe.nevada.edu.

INTERNAL APPLICANTS:  Current employees within the Nevada System of Higher Education MUST use the “Find Jobs” process within Workday to find and apply for jobs at NSHE institutions. Once you log into Workday and type “Find Jobs” in the search box which will navigate to the internal job posting site. Locate the specific job posting by typing the requisition number (e.g., R0000000) in the search box.

APPLICATION DEADLINE: Applications may be submitted until the position is filled. The review of materials will begin immediately, however, for full consideration applications should be submitted by May 10, 2026.  

Required Attachment(s): Application materials must include a current resume, detailed cover letter, names, addresses, and telephone numbers of four professional references willing to be contacted. 

For more information about the Nevada System of Higher Education, please visit our website at www.nevada.edu. The Nevada System of Higher Education hires only United States citizens and aliens lawfully authorized to work in the U.S. The NSHE is an affirmative action, equal opportunity employer and does not discriminate based on race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, genetic information, sexual orientation, gender identity, or gender expression.

Application materials must include a current resume, detailed cover letter, names, addresses, and telephone numbers of four professional references willing to be contacted. 

A background check will be conducted on the candidate(s) selected for hire.

References will be contacted at the appropriate phase of the recruitment process.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

All document(s) must be received on or before the closing date of the job announcements.  Schedules are subject to change based on organizational needs.

HR will attempt to verify academic credentials upon receipt of hiring documents.