Service Center

Responsibilities:

• Create, issue, and maintain Purchase Orders (POs) in Workday, including Bulk POs.
• Create and maintain Workday Supplier Invoice Contracts
• Support suppliers in navigating Bulk PO usage and various invoicing methods (e.g., standard, consolidated, self-billing).
• Monitor and reconcile monthly invoiced amounts against available Bulk PO capacity; initiate Change Orders as needed.
• Track delivery dates, confirm shipments, and follow up on late orders.
• Escalate supplier non-performance to procurement leadership.
• Proactively identify and resolve invoicing issues and supplier match exceptions when a PO is exceeded.
• Generate and distribute monthly supplier spend and purchasing trend reports to leadership and stakeholders.
• Perform vendor categorization and mapping to align with internal reporting and compliance requirements.
• Assist with vendor onboarding as needed.
• Assist internal departments with purchasing needs, system questions, or order troubleshooting.
• Provide training or guidance on procurement policies (e.g. when to use a PO, how to submit requisitions).
• Collaborate cross-functionally with Accounts Payable, Accounting, and external suppliers to ensure smooth procurement workflows and timely issue resolution.

Qualifications:

• 2+ years of experience in procurement, sourcing, purchasing, or supply chain operations.
• Hands-on experience with Workday procurement modules is strongly preferred.
• Strong attention to detail with excellent organizational and time management skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Effective communication and interpersonal skills to work across teams and with external vendors.
• Proficiency in Excel or other reporting tools is a plus.