Default Work Shift:

Day (United States of America)

Hours:

0

Salary range:

$23.97 - $36.42

Schedule:

Full Time

Shift Hours:

8 Hour employee

Department:

Foundation

Job Objective:

Assists with managing year-round ticketing activation, welcome home donor flu vaccine clinics, event RSVP lists and RSVPs. Maintains a high-level of organization, communication and compassion with donors, employees and external partners in a dynamic event environment. Attends and supports Foundation events to ensure overall success as directed by leadership.

Job Description:

Education:
Required: Bachelor’s degree or additional four (4) years of related experience in lieu of bachelor’s degree

Licensure/Certification:
N/A

Experience:
Required: Three (3) years of experience in a customer service role
Preferred: Event coordination, fundraising, client or customer-based project management experience

Reports To: Donor Engagement and Events Director
Supervises: N/A
Ages of Patients: N/A
Blood Borne Pathogens: Minimal/ No Potential

Skills, Knowledge, Abilities:

Ability to adapt quickly to changing priorities and unexpected situations, Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions, Ability to effectively communicate in a positive and professional manner, Ability to prioritize tasks and manage time efficiently to meet deadlines, Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications, Ability to work in a physically demanding job that may include lifting, carrying, pushing or pulling up to 50 pounds, Ability to work in various environments, including indoor venues, outdoor spaces and large-scale event locations, Exceptional writing, editing, and proofreading skills with strong attention to detail

Essential Responsibilities

1.Demonstrates compliance with Code of Conduct and compliance policies and takes action to resolve compliance questions or concerns and report suspected violations.

2. Oversees the Foundation activation at Acrisure Arena, including the food and beverage activation, invitations and RSVPs, sending tickets and parking to donors, post-event follow up.
3. Supports donors with accessing their physical or digital tickets for all ticketed events.
4. Answers Donors on the RSVP Phone Line and takes accurate phone messages, RSVPs, event requests, distributes information appropriately and follows up with donors, if necessary.

5. Organizes and works with clinical teams on donor flu shot clinics; ensures set up, presentation, excellent donor and partner experience.
6. Submits all approved Foundation Event invoices and maintains invoices in appropriate event budget folder for record keeping.

7. Responsible for event materials inventory and supplies - signage, branding, equipment.
8. Assists director and manager with food and beverage, execution and presentation with vendors across all various levels of Foundation events.

9. Assists director and manager with all rental execution and presentation with vendors across all various levels of Foundation events.
10. Assists director and manager with all audio and visual planning, requests and execution across all various levels of Foundation events.

11. Responsible for physical event preparation, load-in, set-up and load out for indoor and outdoor events and tours.

12. Assists director and manager with all event lists requests, organizing and communicating the following with the appropriate internal and external parties: invitation lists requests, RSVP reports, donor name tag lists, external partner and donor lists, post-event reports and more.

13. Collects vendor certificates of insurance and responsible for all event files and documentation.

14. Attends and works all Eisenhower Health Foundation Events.

15. Assists director and manager with purchasing all event-related items.

16. Performs other duties as assigned.