Default Work Shift:

Day (United States of America)

Hours:

40

Salary range:

$19.72 - $29.95

Schedule:

Full Time

Shift Hours:

8 Hour employee

Department:

Foundation

Job Objective:

Assists the Donor Engagement and Events Director of Eisenhower Health Foundation in meeting Capital Campaign, 24/7, Annual Giving and Planned Giving fundraising goals; produces and delivers extremely detailed tasks, a high-level of organization and communication and compassion with donors, employees and external partners in a dynamic event environment. Attends Foundation events to ensure overall success as directed by leadership.

Job Description:

Education:
Required: High school diploma, GED or higher level degree
Preferred: Bachelor's degree

Licensure/Certification:
N/A

Experience:
Required: One (1) year of experience in a customer service role
Preferred: Event coordination experience, fundraising, client or customer-based project management.

Reports To: Donor Engagement and Events Director
Supervises: N/A
Ages of Patients: N/A
Blood Borne Pathogens: Minimal/ No Potential

Skills, Knowledge, Abilities:

Ability to adapt quickly to changing priorities and unexpected situations, Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions, Ability to effectively communicate in a positive and professional manner, Ability to prioritize tasks and manage time efficiently to meet deadlines, Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications, Ability to work in a physically demanding job that may include lifting, carrying, pushing or pulling up to 50 pounds, Ability to work in various environments, including indoor venues, outdoor spaces and large-scale event locations, Exceptional writing, editing, and proofreading skills with strong attention to detail

Essential Responsibilities

1.Demonstrates compliance with Code of Conduct and compliance policies and takes action to resolve compliance questions or concerns and report suspected violations.
2. Answers Donors on the RSVP Phone Line and takes accurate phone messages, RSVPs, event requests, distributes information appropriately and follows up with donors, if necessary.

3. Answers Donors on the Event RSVP emails and gives donors professional and accurate answers in writing.

4. Greets walk-in donors and supports donor questions, involving event information, RSVPs and payment for events, if necessary.

5. Supports donors with accessing their physical or digital tickets for all ticketed events.
6. Responsible for physical event preparation, load-in, set-up and load out for indoor and outdoor events and tours.

7. Creates, proofs and sets up all Foundation Event name tags, ensuring accuracy and details.

8. Documents and communicates important and thoughtful details from donors to provide excellent customer service.

9. Assists director and manager with food and beverage, execution and presentation with vendors across all various levels of Foundation events.

10. Assists director and manager with all rental execution and presentation with vendors across all various levels of Foundation events.

11. Assists director and manager with all audio and visual planning, requests and execution across all various levels of Foundation events.

12. Attends and works all Eisenhower Health Foundation Events.

13. Assists director with purchasing all event-related items for third party events.

14. Performs other duties as assigned.