This job posting expires at 11:59PM on December 19, 2025. No applications can be submitted after 11:59PM on December 19, 2025.

 

 

Job Title:  911 Administrative Coordinator II

 

 

Department: Public Safety Communications

 

 

External Hiring Range: $25.77 - $30.54

 

 

Compensation Grade: 2007

 

 

Pay Range: $25.77 - $37.16

 

 

Posted Internally and Externally

 

 

 

 

 

 

Buncombe County Public Safety Communications is hiring an Administrative Support professional to assist the Business Manager and support department operations. This Monday–Friday, 8am–5pm office-based role is part of a small team and is expected to begin in January 2026.

The position provides essential administrative and financial support, including office management, inventory and ordering, processing information from multiple sources, handling requisitions and billing, assisting with payroll reconciliation and personnel actions, creating spreadsheets and correspondence, responding to public inquiries, and coordinating projects as assigned. No additional degrees are required.

This role works in a fast-paced public safety environment alongside 911 telecommunicators. Candidates must be able to remain composed and professional amid frequent exposure to urgent, sensitive, and high-stress situations that directly impact community safety.

Purpose of the position:

The purpose of this position is to provide general administrative support in a variety of areas such as, but not limited to, financial management, budget preparation, purchasing, contract administration and monitoring, personnel, general administration, and special projects.

Minimum Education, Training and/or Experience (required at time of hire): Associate degree from an accredited college or university with major coursework in related field and three (3) years of administrative support, management, or closely related experience; or equivalent combination of education or experience.

Essential Functions of the position:

• Perform administrative support functions such as compiling, posting, or recording information from a variety of sources that usually involve calculations, research, and verification of information. Functions may include completing forms, reports, questionnaires, and other similar documents.
• Coordinate, process, and record financial and budget information and transactions for the department, including requisitions, monthly purchase statements and billing payments.
• Process personnel actions that affect changes in employee status such as pay increases, transfers, promotions, and terminations; may assist with department time keeping functions including entering leave, reconciliation of payroll, and employee correspondence related to payroll matters.
• Perform administrative support work such as data entry or retrieval, creating spreadsheets, work tickets, correspondence, recordkeeping, and functions that may require interpretation, judgment and determining appropriate processes to be used.
• Interact with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances; may screen and respond to inquiries and complaints; provide information on policies and procedures; and perform other similar types of administrative support activities.
• Responsible for coordinating, research and execute assigned projects and tasks.
• Performs other related duties as assigned.

Knowledge, Skills, Abilities:

• Ability to balance priorities to accomplish assigned tasks within the required time frame and to be able to shift quickly between several tasks without loss of continuity.
• Knowledge of department’s office systems, practices, procedures, and administration.
• Knowledge of general office equipment and personal computers to include word processing, spreadsheet, and related software including advanced knowledge of Microsoft Office software.  (Specifically, Word, Excel, and Outlook) as well as the ability to stay current with emerging office technologies.
• Possess solid financial, analytical, business, and problem-solving skills. Competency to ensure proper accounting of County transactions and to assure the protection of assets through proper existence and adherence to adequate internal controls.
• Ability to effectively evaluate and process forms; verify data for accuracy, completeness, and compliance within established procedures; enter data into computer system, monitor, calculate and submit time sheets, maintain confidential files and data; identify problems and propose feasible solutions.
• Ability to type, compose and edit correspondence, memos, letters, and reports; revise schedules, forms, reports, records, and other information; prepare statistical information for use in reports.
• Ability to coordinate department schedules, appointments, projects, travel arrangements, room reservations and major events.
• Initiate and answer telephone calls; screen and direct calls; greet visitors and direct to appropriate personnel; route and distribute incoming mail and other materials; prepare outgoing mail and packages.
• Engage in meaningful and intentional professional development appropriate for areas of responsibility.

 

 

In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.