At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.

A Service Technician is a self-starter that will deliver the desired customer service experience, with service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

JOB RESPONSIBILITIES:
• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance, and test tasks

• Complete mechanical repairs on various types of pumps and air compressors
• Diagnose errors or technical problems and determine proper solutions on equipment
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safe manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.
• Build positive relationship with customers

JOB REQUIREMENTS:
• High School diploma and/or equivalent in work experience
• Excellent interpersonal skills, proficient in oral and written communications
• Assembly experience preferred
• Basic reading skills. Must be able to follow directions

• Ability to troubleshoot, test, repair, and service technical equipment

• Ability to lift up to 50 lbs.
• Ability to perform work accurately and thoroughly
• Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with mobile tools and applications

• Familiarity with the use of laptop computer and mobile devices

• Must have valid driver’s license and acceptable MVR at all times

• Must be able to obtain DOT Medical Certificate

BENEFITS:
• Competitive Salary + bonus
• 401(k)/ Retirement savings
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)
• Career growth opportunities
• Friendly work environment
• Paid vacation/holidays