Parts Advisor

  • L0353 Howdy Honda
  • Suburban Cadillac of Plymouth, Plymouth, MI 48170
  • 3mo ago
  • Full-Time
  • On-site

Dealership:

L0418 Suburban Cadillac of Plymouth

Parts Advisor
Suburban Cadillac of Plymouth

If you have the drive to perform, take pride in precision, and thrive in a fast-paced automotive environment, we want to hear from you. Suburban Cadillac of Plymouth is seeking a Parts Advisor who understands the importance of accuracy, organization, and collaboration — and who wants to be part of a dealership with momentum.

This is an opportunity to join a high-performing service operation where the Parts Department plays a critical role in customer satisfaction, technician efficiency, and overall dealership success.

The Opportunity

  • Join a well-established dealership with strong leadership and defined processes

  • Monday through Friday schedule with weekends off

  • Consistent daytime hours: 7:30 AM – 5:00 PM

  • Competitive salary plus commission structure

  • Salary range $50,000–$60,000 annually, based on experience

  • Stable, team-focused environment with long-term career potential

Role Summary

As a Parts Advisor, you will support internal service operations and external customers by ensuring the right parts are available at the right time. You will serve as a key partner to the Service and Body Shop teams while delivering professional, efficient customer service at the counter and over the phone.

What You’ll Own

  • Assist customers, technicians, and vendors in a professional and timely manner

  • Answer incoming calls and provide accurate parts information and availability

  • Coordinate closely with Service and Body Shop teams to support repair workflows

  • Order, receive, unpack, and properly store parts to maintain availability and organization

  • Maintain accurate inventory records and support perpetual inventory controls

  • Process payments, credits, warranties, core returns, and parts returns

  • Utilize dealership systems and vendor platforms to manage parts operations efficiently

  • Maintain a clean, organized, and professional parts counter and stockroom

What We’re Looking For

  • Body Shop or Dealership Parts experience preferred; willing to train the right candidate

  • Familiarity with systems such as ProfitNet, CDK, GM Global, and LKQ is a plus

  • Strong organizational skills with a high level of attention to detail

  • Excellent people skills and the ability to work cross-functionally

  • Automotive dealership service experience strongly preferred

  • Automotive or manufacturer certifications are a plus

  • Valid driver’s license with an acceptable driving record

If you take ownership of your work, value precision, and want to be part of a dealership focused on long-term success, this could be the right next step for you.