Compensation Grade:тАПтАПтАО тАО20

Job Description

Inquiring minds want to know: What is that State Agency Service Team all about?┬а

ItтАЩs about a fast-paced learning environment and a close-knit team dedicated to providing an exceptional customer experience to SAIFтАЩs largest policyholder, the State of Oregon, as well as the seven public universities located in Oregon.┬а┬а

WeтАЩre looking for a high-energy, detail-oriented relationship builder to join the team. In this role, you will work with our state agency and university partners providing direct administrative support to three senior safety management consultants, two return-to-work consultants, as well as the manager. This person will also provide support to regions, as needed, and work with staff from many SAIF divisions as well.тАп

As our coordinator, you will create reports, maintain database and corporate report integrity, oversee material supplies and other team logistics, support team projects/schedules, and coordinate the activities between team members and our policyholders including employer training events and other outreach efforts such as safety fairs. This position has frequent and ongoing interaction with state agency and university contacts as a resource and information liaison. Periodic local travel to other SAIF offices to support employer training events and to policyholder locations as an information liaison will be required. The position requires strong Excel and computer skills with Microsoft Office and SharePoint.┬а

RESPONSIBILITES:

• Manage the full document and data report lifecycle, including drafting, editing, formatting, and validating reports and communications. Enter and maintain data in computer systems, generate reports, and ensure data integrity and accuracy in alignment with company standards and stakeholder requirements.

• Manage the regular distribution of data reports to external and internal business partners which includes receiving, organizing, sending, and saving copies of reports. Coordinates and makes changes to subscription reports in collaboration with stakeholders and policyholders.

• Provide comprehensive support to policyholders by resolving issues, coordinating training logisticsтАФincluding managing invitee lists, catering arrangements, and participant assistance in both in-person and virtual settingsтАФand leveraging Qualtrics dashboards to analyze and respond to state agency customer sentiment data for continuous service improvement.

• Provide cross-functional support by coordinating interdepartmental activities, managing project logistics, and assisting with recurring operational tasks.

• Schedule meetings including coordinating dates and times with multiple internal and external stakeholders using polling and other systems. Send out invitations, collate and share relevant documents with participants, provide in-meeting document sharing, and takes meeting notes. Summarize and share insights from meetings with participants.

• Manages the teamтАЩs internal communication site and externally facing Teams channels.

• Supports return-to-work consultants in completion of low complexity daily activities. Separately support the teamтАЩs safety consultants in projects, events, and other activities.

• Assists other divisions with unique recurring tasks and projects including monthly data scoping.

• Provide front-line administrative support including reception services, guest assistance, mail handling, and phone correspondence routing if necessary.

• Manage multiple inboxes including reviewing, responding, and routing emails to others includes regular distribution of large or sensitive data reports utilizing ShareFile.

• Contact company personnel at all organizational levels to gather information and prepare reports.

• Provide a variety of fiscal services, such as, purchase ordering, payment posting, and verifying and routing invoices for payment.

• Maintain department files, resources, and other materials utilized by the state agency team.

• Work may require on-site or field work assigned by the supervisor including training, safety fairs, or other events

• Explore diverse perspectives and consistently behave sensitively toward differences in cultural norms, expectations, and ways of communicating. Work effectively with others who have different perspectives, backgrounds, and/or work styles.

ADDITIONAL FUNCTIONS:

• Perform other duties as assigned by management to support team objectives and organizational goals, demonstrating flexibility and adaptability in responding to evolving priorities and needs.

RECOMMENDED QUALIFICATIONS:

• Three or more years' experience demonstrating ability to maintain system integrity, support department projects, and provide administrative support to a manager or department.

• A high school diploma or equivalent.

• Other combinations of skills and experience may be considered.

NEXT STEP:

To receive consideration, please submit your resume with a cover letter by the close of this recruitment. We want your submission to count, so be sure itтАЩs complete.

This recruitment will close on Monday, December 1, 2025.

If a sufficient number of qualified applications are received this recruitment may close early.

Compensation & Benefits

Typical hiring range:тАПтАПтАО тАО$56,844тАПтАПтАО тАО-тАПтАПтАО тАО$66,875.тАПтАПтАО тАОThe pay range for this position is annually based on a full-time schedule. Actual compensation will be determined┬аusing factors such as experience, skills, training, certifications & education.┬а

SAIF provides a wide range of benefits to employees who work at least 20 hours per week, including health care, retirement savings plans, paid time off, and more. For additional information about SAIF's total rewards, visit our website at: Total rewards (saif.com)

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, seasonal, or temporary employment.

Full salary range:тАПтАПтАОтАПтАПтАО тАО$50,155тАПтАПтАО тАО-тАПтАПтАО тАО$83,595

Veterans

We provide preference to qualifying and disabled veterans. For more information please visit saif.com/veterans.

About us

Since 1914, SAIF has been taking care of injured workers, helping people get back to work, and keeping rates low by focusing on workplace safety. Together with our partners, we strive to make Oregon the safest and healthiest place to work.

For questions related to this job, please reach out to us at jobs@saif.com.

SAIF is an Equal Opportunity Employer that values diversity in its workplace.