Job Description:

We are looking for an SVP, Global SRE and DevOps, Data and Technology to oversee the reliability, scalability, and operational excellence of our global platforms. You will lead a distributed team responsible for Site Reliability Engineering, DevOps tooling, infrastructure operations, and platform support.

You will join a well-established, high-performing team with technical ownership and mature processes. The platform, built in-house, supports the Dentsu.Connect product ecosystem and is expanding its impact across the broader enterprise.

This is a HYBRID position reporting to Global Chief Product Officer, Products and Platforms.

Responsibilities

Team Leadership & Management

• Lead a global team of ~20 engineers across SRE, DevOps, and infrastructure
• Manage two team leads overseeing SRE/Support and DevOps/Infrastructure
• Foster a culture of collaboration, accountability, and continuous learning

Engineering & Architecture

• Provide strategic direction across SRE, DevOps, and infrastructure domains
• Guide architectural decisions and participate in global architecture forums
• Oversee the evolution of internal platforms and cloud environments (Azure)

Operational Excellence

• Define and maintain reliability and performance standards (SLOs, SLIs)
• Ensure monitoring, alerting, and operational tooling
• Manage platform cost optimization and resource efficiency

Stakeholder Collaboration

• Be the primary contact for platform reliability and tooling across global leadership
• Collaborate with Product, Engineering, Security, Data, Compliance, and external partners
• Represent platform engineering in cross-functional planning and governance forums

Strategic Planning

• Develop long-term strategies for platform maturity and scalability
• Identify opportunities for innovation and resilience across infrastructure and tooling
• Manage strategic risks and dependencies

Leadership Approach

We ask that you have a collaborative and transparent leadership style. You empower teams, promote autonomy, and foster shared accountability. Success is measured by the growth and effectiveness of the team, not individual heroics.

We value leaders who:

• Build high-trust environments
• Champion sustainable continuous improvement
• Encourage learning and development
• Navigate both strategic complexity and operational urgency

Scope of Ownership

Functional oversight includes:

• Site Reliability Engineering
• DevOps Tooling and Developer Experience
• Core Cloud Infrastructure (Azure)
• Platform Operations, Observability, and Cost Optimization
• Global Technical Support

Qualifications

• Proven leadership in Site Reliability Engineering (SRE), DevOps, and Infrastructure Operations
• Minimum of 10+ years in engineering roles, with significant experience in:
  • Running large-scale, complex platforms
  • Cloud infrastructure (preferably Azure)
  • Observability, monitoring, and cost optimization
• Experience leading and managing global teams and cross-functional collaboration
• Strong background in technical architecture, platform strategy, and operational excellence
• Demonstrated ability to lead and work with Engineering, Product, Delivery and Data Teams
• Skilled in strategic planning, risk management, and stakeholder engagement
• Deep understanding of:
  • SRE principles (SLOs, SLIs, incident management)
  • CI/CD tooling and DevOps practices
  • Cloud automation and infrastructure-as-code
• Familiarity with GitHub, GitHub Actions, and Snowflake DevOps practices
• Ability to represent platform engineering in executive forums and cross-functional planning and expanding platform capabilities across enterprise environments
• Ability to shape and execute long-term platform strategy
• Committed to sustainable growth

The annual salary range for this position is $163,000 - $263,350. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance,

• Life insurance,

• Short-term and long-term disability insurance,

• 401k,

• Flexible paid time off,

• At least 15 paid holidays per year,

• Paid sick and safe leave, and

• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

#LI-Hybrid

#LI-AJ1

Location:

New York - 150 E 42nd

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent