Perdue Office Interiors, a Suddath Company, has provided innovative workplace solutions for organizations ranging from start-up entrepreneurs to Fortune 500 companies since 1916. As the exclusive Steelcase dealer in the region, Perdue provides products and turnkey services you won’t find anywhere else in North Florida.

General position summary:

The Director of Operations oversees all operational functions of Perdue Office Interiors warehouse, ensuring seamless execution across order management, logistics, installation, warehousing, project coordination, and customer experience. This role is responsible for operational strategy, process optimization, team leadership, and cross-departmental alignment to support profitable growth and exceptional client satisfaction.

Essential Duties & Responsibilities:

Operational Leadership

• Execute operational strategies that support business goals and Perdue expectations.
• Oversee daily operations including order fulfillment, scheduling, warehousing, delivery, and installation.
• Ensure compliance with Perdue standards, dealer requirements, warranty processes, and quality control guidelines.

Project and Order Management

• Execute operational strategies that support business goals and Perdue expectations.
• Oversee daily operations including order fulfillment, scheduling, warehousing, delivery, and installation.
• Ensure compliance with Perdue standards, dealer requirements, warranty processes, and quality control guidelines.

Logistics and Warehouse Oversight

• Manage warehouse operations, inventory accuracy, receiving, staging, and timely outbound delivery.
• Evaluate and improve route planning, installation workflows, and vendor/contractor performance.
• Implement best practices in safety, material handling, and warehouse technology systems.

Job Skills Required:

• Excellent verbal and written communication skills.
• Ability to develop and maintain positive working relationships with internal and external customers to include commercial clients, contractors, designers, and facility managers.
• Ability to demonstrate initiative and to work independently; excellent leadership, interpersonal and presentation skills.
• Excellent financial management, planning skills and technology orientation.
• Manage warehouse operations, inventory accuracy, receiving, staging, and timely outbound delivery.
• Evaluate and improve route planning, installation workflows, and vendor/contractor performance.
• Implement best practices in safety, material handling, and warehouse technology systems

Supervisory Responsibilities:

• Directly supervises 6-12 employees in the Perdue division. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Other Duties & Responsibilities:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education & Experience:

• Bachelor’s degree in Business, Operations Management, Supply Chain, or related field.
• 7–10+ years of operations leadership experience, preferably in contract furniture, commercial interiors, or related industries.
• Strong understanding of Perdue order processes, lead times, installation standards, and dealer environments.
• Demonstrated experience managing warehousing, logistics, and multi-project workflows.
• Excellent communication, leadership, and problem-solving skills.

Travel:

• 40% travel required

Language Skills:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Operations:

• To perform this job successfully, an individual should have knowledge of MS Word, PowerPoint, MS Excel and relevant CRM applications.

Planning/Organization:

• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Certificates/Licenses/Registrations:

• None required.

Working Conditions:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.

Physical/Environmental Demands:

Activity:

• Stand - Under 1/3 Time
• Walk - Under 1/3 Time
• Sit – Over 2/3 Time
• Use hands to finger, handle, or feel - Over 2/3 Time
• Reach with hands and arms – 1/3 to 2/3 Time
• Climb or balance – None
• Stoop, kneel, crouch or crawl – Under 1/3 Time
• Talk or hear – over 1/3 to 2/3 time
• Taste or smell – None
• Other - None

Physical Activity Level:

• The employee must occasionally lift and/or move up to 10 pounds.
• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• The employee is occasionally required to reach with hands and arms.

Manual Dexterity:

• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

Special Vision Requirements:

• Specific vision abilities required by this job include close vision and ability to adjust focus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.

Use your current and previous experience to find new opportunities on the road to success. At Perdue, we’re committed to helping our employees flourish and reach new heights.