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DENT WIZARD

POSITION DESCRIPTION

Title:                                Tech - Interior

Reports To:                    Manager, Fixed or Area Operations

FLSA Status:                  Non-Exempt

Last Revised:                 6/21/2024

As an Interior Technician, your essential job functions include:

You’ll provide mobile repairs for auto dealerships, auction houses and other customers at a fixed site or on a route. You’ll repair rips, tears, and burns; mix dyes to match surfaces; and remove stains. Your goal is to make a detailed car’s inside look as new as possible and ready for sale. Because you’ll be on site with our customers, you also need to have the sales and communication skills to build relationships and drive business.

Perform the following items (60%)

Interior Component and Installation

• Install various interior components, including seats, dashboards, carpets, headliners, door panels, and trim pieces.

• Ensure that all components are securely and correctly positioned.

Upholstery Work

• Upholster seats, door panels, and other interior components with appropriate materials, such as fabric, leather, and vinyl.

• Repair or replace damaged upholstery.

Interior Trim and Finishing

• Install, repair, or replace interior trim pieces, such as moldings, dashboard accents, and center consoles.

• Ensure a clean and polished finish on interior surfaces.  

Quality Control and Service Excellence (20%)

• Interact with customers, automotive services advisors, and other management to address interior-related concerns and ensure customer satisfaction. 

• Document the condition of interior components and report any defects or issues. 

Serve as SME Technician for the Division (20%)

• Respond promptly to service requests and assist customers in interior issues.

• Maintain records of work performed, including repairs, replacements, and installations.

Other Duties as Assigned

Competencies Required

• Teamwork and Collaboration

• Customer Focus

• Communication Skills

• Process and Planning Orientation

• Strong attention to detail

Position Requirements

• High school diploma or equivalent

• Vocational or technical training in automotive interior installation and upholstery is preferred.

• Knowledge of automotive safety regulations and interior specifications.

• Previous experience in automotive or related field is preferred.

• Proficiency with hand and power tools.

• Strong work ethic, self-motivation, and the ability to work independently.

• Toughness and grit to work outside in all kinds of weather.

• Valid driver’s license and good driving record

Physical Job Requirements

• Work in well-ventilated automotive repair shops or refurbishing facilities

• Frequent standing, kneeling, bending, and squatting.

• Ability to lift up to 45 pounds.

Drug Policy

• All applicants being considered for employment must pass a pre-employment drug screening and background check.