At Children’s Wisconsin, we believe kids deserve the best.

Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places:

• Affiliation with the #4 children's hospital in the country (according to Parents magazine)

• Board-certified pediatricians (learn what it means to be 'board-certified')

• Many locations spread throughout southeast Wisconsin

• Commitment to population health and an increased role for pediatricians in the care of children

• Doctors who are very active in their local communities

• Access to many health and wellness programs designed to keep kids safe and healthy

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

This Clinic Secretary Assistant (CSA) position supports the Milwaukee Mental Health Walk-In Clinic and Connections Clinic, which are in the same suite on the Main Campus in Milwaukee. The Walk-In Clinic services patients and their families who are experiencing a mental health crisis. The Connections Clinic offers outpatient therapy to patients who need additional support with anxiety, depression, ADHD, and suicidality.

The CSA is responsible for greeting families, checking patients in and out, scheduling follow up appointments, gathering consent, answering phones, and documenting in Epic.

Experience working in a mental health setting or clinic is preferred, but not required.

Schedule: Monday through Thursday 8am to 1pm, with some flexibility.

GENERAL SUMMARY:

Responsible for maintaining smooth and efficient flow of patients in clinic, performing functions delegated by nursing and physician staff and maintaining and promoting a safe, clean and organized environment for the delivery of care.  Also provides clerical support for the assigned clinic.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High School education or equivalent.
• Currently registered with the State of Wisconsin Registry for Nursing Assistants to be eligible for employment in the basic provider settings, or certified as one of the following: Clinical Certified Medical Assistant, Certified Medical Assistant or Registered Medical Assistant. Registry/certifications not required to be renewed after hire.
• Previous experience in a pediatric healthcare environment preferred.
• Proficient data entry skills with accuracy and speed.
• Interpersonal skills necessary to gather and share information with physicians, patients, visitors, families, and team members in a courteous and confidential manner.
• Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously.
• Ability to work flexible hours to meet patient care needs.
• Current CPR certification - Basic Life Support (BLS) for Healthcare Providers through American Heart or American Red Cross is required.  
• Physical ability to lift and position patients weighing up to 75 pounds, as well as push and pull when performing cleaning functions.
• Frequently bends, lifts, twists, reaches, and squats.
• Occasionally push/pulls and does overhead work.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.