Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

The Pharmacy Technician performs department administrative functions that do not require the Pharmacy Managers judgment. Responsible for the administrative and clerical support directly involved with the day-to-day operations of the multiple programs performed by the department. Performs assigned tasks to meet AHP HMO and Pharmacy Department goals.

• Supporting daily operations of pharmacy programs and assisting with audits and projects.
• Making high-volume outbound calls to members, prescribers, and pharmacies as part of our Adherence Program.
• Helping members refill medications and contacting prescribers for maintenance drug refills.
• Drafting reports, correspondence, and documentation to support compliance and oversight.
• Coordinating with our Pharmacy Benefit Manager (PBM) on prior authorizations, overrides, and issue resolution.
• Troubleshooting prescription rejections and assisting pharmacies with claims issues to ensure CMS compliance.
• Answering inquiries from members, providers, and pharmacies about formularies, benefits, and drug information.
• Collaborating across departments to ensure timely, accurate, and confidential handling of member information in compliance with HIPAA.

• High School Diploma or GED
• Pharmacy Technician License
• At least 1 year of customer service experience
• Strong written and verbal communication skills
• Comfort with phone-based, high-volume environments
• Knowledge of pharmacy and medical terminology
• Ability to multitask and thrive in a fast-paced setting

• Associate's Degree in Pharmacy Technology or completion of a Pharmacy Tech training program
• Certified Pharmacy Technician (CPhT)
• Experience in a healthcare or pharmacy setting
• Bilingual in English/Spanish or English/Chinese

• Be part of a mission-driven team focused on improving access to healthcare for diverse populations.
• Gain hands-on experience working with pharmacy compliance, PBMs, and regulatory standards.
• Collaborate with cross-functional teams in a supportive, inclusive environment.
• Develop your career in one of the fastest-growing areas of healthcare.

• Regularly required to sit, talk, hear, and use hands to operate standard office equipment.
• Occasionally required to stand, walk, and lift up to 10 pounds.
• Requires close vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1 While performing the duties of this job, the employee is regularly required to talk, hear, and sit; use hands to manipulate office equipment.

2 The employee regularly is required to stand, walk, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

3 The employee frequently lifts and/or moves up to 10 pounds.

4 Specific vision abilities required by this job include close vision and the ability to adjust focus.

Pay Range: $41,472.00 - $62,208.00

Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email careers@ahcusa.com.