We invite you to join our collaborative, high-performing team that plays a key role in connecting NLR with leading researchers, industry partners, and visiting delegations from around the world. As a Business Support Professional supporting the Strategic Partnership Office for the Innovation, Partnering and Outreach (IPO) Directorate, you’ll coordinate strategic events, facilitate partner engagement, and ensure our leadership and guests have a seamless experience. This role offers opportunities to learn the inner workings of a world-class organization and grow your professional expertise in business development, operations, event management, and stakeholder engagement.

NLR is seeking an experienced Business Support Professional to provide complex, high-level administrative support to the team. In this role you will have the opportunity to work closely with our Strategic Partnership team members, supporting them as they develop new projects with partners that will accelerate the transfer of technologies to market.  Leaders in the energy ecosystem come from all over the country, and the world, to work with NLR on some of their most challenging problems. As the Business Support/ Administrative Associate you will interface with these leaders and help them to connect with NLR’s leading researchers in areas such as power electronics, electric grid and security technologies, critical materials and industrial manufacturing, and integrated energy systems.

Meetings and events at NLR are key part of developing and maintaining these partnerships. On a weekly basis, the Business Support Professional will be responsible for planning and supporting senior-level meetings (both internal and external to NLR) including tours of NLR's South Table Mountain campus in Golden and Flatirons Campus south of Boulder. These events often include senior level internal executives as well as senior executives at our partners. Meetings require coordination with partner and internal NLR staff to develop agendas, coordinate speakers, plan transportation, register visitors, arrange audiovisual support and catering. The successful Business Support/Administrative Associate candidate will be adept at handling sensitive and proprietary information, interacting with senior executives and their support staff, and coordinating complex and fluid calendar scheduling all while maintaining a high degree of confidentiality and professionalism. Additionally, the Business Support/Administrative Associate will serve as the principal administrative point of contact for prospective business partnering opportunities.

To successfully accomplish their job duties, the Business Support Professional will:

• Manage a portfolio of events at various stages of planning from initial scope discussions to detailed agenda planning, to scheduling of researchers, conference rooms, tours, shuttles etc,. to day-of event support which includes greeting visitors, setting up conference rooms with refreshments, escorting visitors, and providing basic A/V support.
• Interface effectively across NLR with other administrative assistants, group managers, broader NLR management and staff, Department of Energy management and staff, industry contacts and other key individuals and organizations.
• Prepare domestic and foreign travel arrangements and process all related paperwork including authorizations and reimbursements using NLR’s Concur travel management system.
• Provide basic financial tracking of team budgets and expenses.
• Prepare and maintain electronic files and presentations, keeping information up to date.
• Track international partnership activities and approvals across the Laboratory.
• Utilize Salesforce to run reports and input data, and other administrative support for the corporate business development team within the IPO directorate.
• Follow, understand, and adhere to all Laboratory policies and procedures to ensure and maintain a safe working environment, follow all NLR policies and procedures to ensure compliance with DOE orders and NLR requirements, gather and process information from various sources, including NLR departments and published documents and use it to carry out specialized assignments, as appropriate.

The successful candidate will exhibit the following characteristics:

• Confidence, experience, and demonstrated professionalism working with senior-level executives, both NLR and external partners.
• Considerable knowledge of specialized business support functions: meeting planning and coordination, travel scheduling, expense management, and calendar coordination
• Ability to work effectively with partners and staff from diverse cultural backgrounds, work cooperatively with other administrative professionals, and assist with Laboratory-level administrative responsibilities when needed.
• Highly motivated and disciplined self-starter with excellent oral and written communication skills.
• Comfort working in a highly matrixed, flexible, and fast paced work environment.
• Strong attention to detail, time management, ability to multitask, and ability to prioritize work to handle urgent requests.
• Ability to maintain a high level of confidentiality.
• Diplomacy and the ability to handle ambiguity.
• Ability to work independently with minimal guidance or direction.

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