GENERAL PURPOSE:

Appraises vehicle damage to determine cost of repair for insurance claim settlement.

RESPONSIBILITIES/DUTIES:   Essential functions of the job are denoted by bullet points. Other duties may also be assigned. Please note that the essential functions may vary depending on department size and/or geographic location.

• Examines damaged vehicle to determine extent of structural, body, mechanical, or interior damage.
• Estimates cost of labor and parts to repair or replace each damaged item.
• Reviews repair cost estimates with body shop manager or foreman.
• In the event of a disagreement with manager or foreman on repair cost, arrange to have damage appraised by another appraiser to resolve the situation.
• Determines feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors.
• Evaluates practicality of repair as opposed to payment of vehicle market value before accident.
• Determines salvage value on total vehicle loss.
• Prepares insurance forms to indicate repair cost estimates and recommendations.
• Estimates cost of repainting, converting to special purposes, or customizing undamaged vehicles.
• Follow up with customers on vehicle process.
• Assist in workflow.
• Assist in quality control.

MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location and are subject to change by management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

• Damage Analysis and Estimating Certification for Collision Repair
• Mechanical and Electrical Components Certification for Collision Repair
• Non-Structural Analysis and Damage Repair Certification for Collision Repair
• Painting and Refinishing Certification for Collision Repair
• Structural Analysis and Damage Repair Certification for Collision Repair
• I-CAR Certificate of Advanced Training
• Advanced Vehicle Systems
• Aluminum Repair, Replacement and Welding
• Collision Repair 2000
• Detailing
• Electronics for Collision Repair
• Executive Seminar
• Finish Matching
• Glass Replacement
• Plastic Repair
• Steering and Suspension
• Understanding Collision Repair
• Workplace Hazardous Materials
• Manufacturer Training
• Paint Manufacturer Training
• State Emission Certification
• State Sales License
• State Vehicle Inspector Certification
• Valid Driver's License

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires consistently lifting up to 75 lbs. and at times greater, throughout the workday. Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers; manual dexterity required for occasional reaching and lifting of small objects, and operating office equipment.

WORK ENVIRONMENT:   In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Work may be performed in both an inside and outside environment. While performing duties of this job, the employee frequently works around hazardous machinery. The employee may be exposed to wet and/or humid conditions, high temperatures; fumes, and toxic or caustic chemicals. The work area is clean, orderly, properly lighted and ventilated. Noise levels are considered moderate to high.

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. The company reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

Why Automotive:

Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.

Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities

Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.