Essential Functions:

• Oversee and assist as needed with the coordination of air export/import shipments by providing rates, booking (via e-mail, airline web based bookings and telephone), and tracking
• Work closely with team members to meet or exceed all customer service requirements
• Develop and maintain positive internal customer (station and international partner) relationships
• Communicate effectively with stations, overseas partners, airlines and team members
• Accurate understanding of data and system entry
• Resolve customer service and vendor issues
• Involvement in and oversight of all aspects of air gateway operations
• Ensuring adherence to all regulations, policies and procedures as required. This includes all safety regulations and requirements as well as federal, state, and local laws and ordinances
• Developing a business plan for the gateway’s territory in conjunction with management
• Assisting with the hiring, training, and conducting regular performance reviews as needed for all air gateway employees
• Provides orientation and on-the-job training for subordinates and ensures authority and responsibility for each position are defined and understood
• Maintains appropriate communication within and is responsible for timely and regular field communications
• Assumes other activities and responsibilities as directed by the International Operations Director

Skills/Competencies:

• Position requires a multi-tasking individual with strong organization, leadership and management skills
• Ability to work flexible hours
• Must have strong written and verbal communication skills and strong computer skills
• Good working understanding of TSA and IATA regulations and requirements a plus

Education/Experience:

• Bachelor's Degree preferred (work experience can be substituted)
• 5+ years of transportation terminal management, as well as routing and operations experience are required
• Strong familiarity and understanding of CargoWise

Physical Requirements:
This is an administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. This position requires occasional travel using various means of transportation. Position may require to work remotely at times.

Pay:
$65,000-$72,000/year

Schedule:
Monday - Friday with the occasional Saturday

If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com.