JOB SUMMARY: 

Manage Special Billing invoices through the Pilot Invoice application. Ensure all back-up/requirements are provided before invoices are sent out to the customer. Generate a PN for any missing back-up/requirements. Manage customer coding for new accounts or billing change forms. 

Essential Functions: 

• Code customer files in PACE 

• Generate PN’s as required 

• Answer all station PN responses daily 

• Add/Edit Customer Rules site 

• Send out Special Billing Invoices are needed 

• Manage Special Billing Inbox by answering inquiries and completing requests 

• Update procedures and work instructions in the QMS as needed to reflect current processes 

• Respond to emails and phone calls in a timely manner 

• Continue to increase communication to the stations to encourage them to use us as a resource to resolve problems 

• Other duties as assigned 

SKILLS/COMPETENCIES 

• Detail oriented, capable of carrying out a given task with all details needed 

• Team player 

• Strong ability to work independently 

• Excellent phone and customer service etiquette 

• Goal Oriented 

• Moderate understanding of Excel 

EDUCATION: 

• High school or equivalent education required 

• Bachelor’s degree a plus 

EXPERIENCE 

• 1 years of experience in a billing associate role 

Company Benefits:     
Medical
Dental
Vision
401k + Company Match 
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
 
Pay Range:        
$25.00 -$26.50 per hour

   
The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location.  The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.