Job Description:

This position is responsible for all aspects of Patient Services within the Culinary Service department in the hospital. This role provides leadership and direction related to optimal provision of meals to patients and creating an exceptional experience. This position will oversee daily operations of this service line, implementing system-level best practice standards, organizing and managing quality initiatives, meeting regulatory compliance, managing caregiver productivity, cost-effective service delivery, and realizing customer expectations.

Posting Specifics

Pay Rate: Based on Experience

Shift Details: PRN (as needed).

Additional Details:

Essential Functions

• Manages daily operations of patient meal services
• Partners with nursing to meet patients’ needs by doing education with nursing and ensuring we are following appropriate guidelines
• Leads patient meal areas and has a high level of competency and ability to train in therapeutic diets- coordinates with frontline caregivers to assure all diets are followed per provider orders.
• Implements established clinical best practices to deliver exceptional care and service at the appropriate cost.
• Provides value-based leadership to establish high functioning teams and operations in an accountable environment.
• Facilitates all human resources functions including hiring, training, mentoring, evaluating, conflict resolution, constructive discipline, and termination.
• Manages employees to ensure that food safety standards and regulatory guidelines are met.
• Monitors quality and satisfaction scores. In conjunction with the System-level Directors, develops and implements plans to achieve desired outcomes.
• Communicates nutrition expertise with appropriate healthcare providers.
• Working closely with the clinical team to assure that specific patient diet orders and concerns are addressed.

Skills

• Food Service
• People Management
• Food Safety and Sanitation
• Business
• Computer Literacy
• Interpersonal Communication
• Financial Competence
• Nutrition

Qualifications

• Bachelor’s degree in Food Service, Dietetics, Nutrition or Management; Registered Dietitian with the Commission on Dietetic Registration within 6 months of hire. 

• Food Handler Permit or ServSafe certification is required by first day of work (required only in the states of Utah and Idaho).

• ServSafe certification obtained within 90 days of hire date if not current.

• Demonstrated ability to lead and manage a diverse team.

• Demonstrated highly effective verbal, written, interpersonal, and communication skills.

• Experience using word processing, advanced or complex spreadsheet and database applications, internet and e-mail and scheduling applications, as well as computerized tracking systems.

• Demonstrated experience in quality improvement initiatives.

Preferred

• Demonstrated ability to work and navigate the complexities of hospital food service operations and therapeutic diets with multidisciplinary teams

• Experience using advanced or complex spreadsheet and database applications, nutrition services software, and computerized tracking systems.

• Demonstrated experience in quality and clinical improvement initiatives

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Remain standing for long periods of time to perform work.
• Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.

Location:

Intermountain Health Primary Childrens Hospital

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

20

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$33.51 - $51.73

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.