Position Title:

Program Assistant III - Treasurer's Office

Job Group:

Professional & Scientific

Required Minimum Qualifications:

High school diploma or equivalent and 5 years of related experience

Preferred Qualifications:

Experience with banking processes, procedures, rules, and regulations

Higher education experience in an office environment

Front facing customer service experience

Job Description:

Summary

The Treasurer’s Office at Iowa State University (ISU) is currently seeking qualified candidates to fill a Program Assistant III position. This position assists the Office in maintaining accurate records of payments by consulting with the University’s Receivables Office, Office of Student Financial Aid, Office of the Registrar, and other various University departments to properly manage and apply payments. This role also researches questions to provide information and advice to students, parents, and authorized third parties regarding payment of the University bill and works with financial institutions to research and resolve returned or incorrectly applied student, parent, faculty, and/ or staff payments.

Responsibilities for this position include:

• Drafting letters to financial institutions for validation of authorized account signatories

• Assisting with daily banking processes and settlements

• Maintaining databases for on-campus merchant credit card program, monthly fee reconciliation, and outgoing wires

• Monitoring the Treasurer’s Office general email to ensure timely and accurate responses to inquiries and requests

• Assisting in maintaining the Treasurer’s Office website to ensure information is current

• Supporting internal and external senior level personnel as well as ensuring diplomatic proceedings with complex financials impacting the University

The successful candidate must be analytical, innovative, professional, organized, have strong written and verbal communication skills, and work well alone and as a member of a team. Knowledge of banking processes is highly desirable. The ideal candidate will possess the ability to communicate, advise, and negotiate with a diverse group of staff, students, and the general public regarding procedures, rules, and regulations. They will demonstrate the ability to de-escalate challenging situations and effective problem-solving skills. A strong candidate needs to be proficient in Microsoft Word Excel and Outlook.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS805

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

Applications will be accepted until the position is filled. Please Note: To receive full consideration, applications should be received by April 19, 2026.

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?

Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

Original Posting Date:

April 10, 2026

Posting Close Date:

Job Requisition Number:

R18978