What’s the role 

Shell is looking for a Contracts Administrator who will be responsible for managing front-office retail contracts, overseeing post–deal execution activities, and conducting quality checks to ensure that retail contracts and amendments flow downstream accurately for review and consumption by other internal departments. 

Reporting to the Contracts Administration Team Lead, the role requires a self-motivated, dedicated, and responsible individual with the ability to perform well under pressure. 

Accountabilities: 

• Review and process all retail contracts and amendments that are executed by the customer and ensure deals are entered into the system of recording accurately in a timely manner  

• Develop a thorough understanding of product/service offerings and retail power agreements  

• Ensure correct contract version is used and ensure that the contract language aligns with the type of deal and terms that were executed  

• Communicate, resolve, and provide guidance to other departments on missing information, missing approvals, issues with the retail contracts and/or data within the system of record 

• Gather, arrange, review data, and provide metric reporting 

• Utilize reports to locate accounts that have missing contract information and escalate to supervisor for resolution 

• Support the document maintenance process. This includes pushing contracts through for countersignature, organizing, and maintaining contract files and/or related records  

• Maintain contracts, customer documents, related records and directing documents for signature in a timely manner 

• Possess a high-level understanding of market structure for ERCOT, Northeast and CAISO 

• Assist with special projects as needed, with the ability to work in a constantly evolving environment 

• Other duties as assigned  

What you bring  

• Must have legal authorization to work in the US on a full-time basis for anyone other than current employer 

• Bachelor’s Degree 

• At least 3 years of relevant experience in the Energy industry or administrating contracts 

• Ability to work effectively in a team and with diverse personalities  

• Analytical mindset demonstrates ability to solve problems and create practical solutions to overcome problems and mitigate risks  

• Comfortable working in a target-driven and fast-changing environment, and able to respond to changing business needs  

• Proficient use of Microsoft Office programs including Word, Outlook and strong Excel skills  

• Excellent organization and time management skills, with the ability to maintain a strict level of attention to detail  

• Ability to work well within a team environment and demonstrate a vested interest in team goals and objectives  

• Excellent interpersonal, verbal and written communication skills, with the ability to establish and maintain positive and effective working relationships  

• Self-motivated with the desire to consistently improve performance and gain further knowledge  

• Ability to meet deadlines, learn quickly and demonstrate effective problem solving and follow-up skills  

What we offer 

The base salary range for this position is $67,000 - $101,000 per year.  As   pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity. 

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents. 

Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives.  For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays.  Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html. 

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. 

• Progress as a person as we work on the energy transition together 

• Continuously grow the transferable skills you need to get ahead 

• Work at the forefront of technology, trends, and practices 

• Collaborate with experienced colleagues with unique expertise 

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself 

• Benefit from flexible working hours, and the possibility of remote/mobile working 

• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. 

• Take advantage of paid parental leave, including for non-birthing parents 

• Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply 

• Grow as you progress through diverse career opportunities in national and international teams 

• Gain access to a wide range of training and development programs 

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.