What’s the role 

We are looking for a highly motivated individual with a genuine interest in energy, technology, and a passion to deliver products for a growing company. The Accounts Receivable Representative processes and analyzes accounts receivable transactions.  

Reporting to the Accounts Receivable & Collections Team Lead, the role requires self-motivated, dedicated, and responsible individual with the ability to perform well under pressure.  

Accountabilities: 

• Post, verify, and reconcile daily cash receipts with a high degree of accuracy and timeliness 

• Research and resolve complex payment discrepancies; ensure correct application of remittances and adjustments 

• Set up and maintain customer accounts within accounting systems, ensuring data integrity and compliance with company standards  

• Respond to internal and external inquiries regarding customer accounts, payment status, balances, and transaction details 

• Partner with Customer Operations, Billing, and Sales teams to resolve billing issues and improve collections performance 

• Assist the Manager of Cash Application & Collections in monitoring accounts receivable aging, identifying high-risk accounts, and recommending action plans 

• Support month-end, quarter-end, and year-end close by preparing reconciliations, journal entries, and supporting documentation 

• Provide guidance, informal training, and support to Accounts Receivable Representatives; assist with workflow coordination when necessary 

• Participate in cross-training across cash applications, collections, and reconciliation functions to ensure coverage and operational efficiency  

• Serve as an escalation point for difficult customer situations requiring problem-solving and sound judgment 

• Contribute to process improvement initiatives aimed at reducing errors, improving timeliness, and enhancing customer experience 

• Perform other duties, special assignments, or projects as required 

What you bring  

• Must have legal authorization to work in the US on a full-time basis for anyone other than current employer 

• Bachelor’s degree in Accounting, Finance, Business, or related field  

• At least 4 years of progressive experience in Accounts Receivable, Cash Application, or Collections 

• Prior experience in a senior, lead, or subject-matter expert role preferred 

• Strong analytical and problem-solving abilities, with a commitment to delivering timely and accurate financial analysis. 

• Effective written and verbal communication skills, with experience preparing clear and professional business correspondence 

• Strong interpersonal skills and the ability to build positive working relationships across teams  

• Excellent organizational and time management skills, with strict attention to detail and accuracy 

• Team-oriented approach with a strong commitment to contributing to shared goals and objectives 

• Demonstrates persistence in follow-up, sound decision-making, and strong problem-solving skills 

• Adherence to company policies, procedures, and compliance requirements 

What we offer 

The base salary range for this position is $80,000 - $120,000 per year.  As   pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.  

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents. 

Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives.  For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays.  Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html. 

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. 

• Progress as a person as we work on the energy transition together 

• Continuously grow the transferable skills you need to get ahead 

• Work at the forefront of technology, trends, and practices 

• Collaborate with experienced colleagues with unique expertise 

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself 

• Benefit from flexible working hours, and the possibility of remote/mobile working 

• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. 

• Take advantage of paid parental leave, including for non-birthing parents 

• Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply 

• Grow as you progress through diverse career opportunities in national and international teams 

• Gain access to a wide range of training and development programs 

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.