JOB PURPOSE

We are seeking a highly skilled and strategic Lead Instructor of Technical Services to join our team in Seattle, Washington. This role is ideal for a seasoned professional with deep, hands-on expertise in commercial HVAC/R systems, electrical infrastructure, and building automation/controls.  This leader will be responsible for helping develop and lead a multi-faceted training center, contributing to the training strategy, supporting field operations, and driving technical excellence across multiple disciplines.

This position is based in Seattle and includes travel up to 25% to support regional teams, training centers, and field operations.

KEY RESPONSIBILITIES

• Oversee the daily operations and strategic direction of the technical training center, ensuring high-quality instruction and facility readiness.

• Serve as a subject matter expert across HVAC/R, electrical systems, and controls, providing guidance to trainers, field technicians, and service managers.

• Conduct training

• Co-lead the development and execution of technical training programs, ensuring alignment with evolving technologies, safety standards, and operational goals.

• Support the growth of technical staff through mentorship, coaching, and performance development initiatives.

• Partner with operations, engineering, and training teams to ensure consistency and quality across all technical service offerings.

• Provide advanced support and oversight for BAS/EMS systems, including digital/analog I/O, system integration, and programming logic.

• Establish and enforce technical standards, best practices, and troubleshooting protocols across service lines.

• Contribute to long-term planning for workforce development, technology adoption, and service innovation.

• Assist with complex diagnostics, commissioning, and system optimization in the field as needed.

QUALIFICATIONS & EXPERIENCE

• Minimum of 10 years of progressive experience in HVAC/R, electrical, and controls, including 5+ years in a leadership or director-level role.

• Minimum 10 years of experience training technicians in technical skills related to their job requirements.

• Deep knowledge of commercial refrigeration, HVAC systems, electrical distribution, and building automation platforms.

• Proficiency in BAS/EMS systems, digital and analog I/O, and programming for HVAC and energy systems.

• Must hold a valid journeyman or trade license in HVAC, refrigeration, or electrical (Washington State or transferable).

• Proven ability to lead cross-functional teams, manage complex projects, and influence technical strategy.

• Experience designing or overseeing technical training programs is highly desirable.

• Willingness to travel up to 25% to support field teams and training initiatives.

PREFERRED ATTRIBUTES

• Strong communication and interpersonal skills.

• Strong teaching and training skills.

• Ability to translate complex technical concepts into actionable strategies.

• Passion for developing people and building high-performing technical teams.

• Familiarity with safety regulations, energy codes, and compliance standards.

WHY SHOULD YOU WORK AT CITY FM? 
City FM is part of a global network of leading facilities management, professional services, and data-driven sustainability solutions, for starters. Also, we offer a generous benefits package that includes 28 days of PTO along with a 401(k) match with immediate vesting and company match.