Location:

2721 N Central Ave, Phoenix, Arizona 85004 United States of America

Under the direction of the Repwest Insurance Company Claims Manager, the Claims Adjuster II investigates, evaluates, and resolves complex auto, rental truck, property, and general liability claims, including medium to high exposure bodily injury and litigated matters. This role requires knowledge of state Minimum Financial Responsibility (MFR) laws, rental truck contract provisions, supplemental coverage, and litigation handling. The position works closely with U-Haul Legal and outside counsel, reviewing and aggressively negotiating settlements with attorneys.

The adjuster performs a variety of duties requiring in-depth knowledge, specialized training, and experience related to risk evaluation, product offerings, and insurance investigation techniques. Responsibilities include conducting thorough investigations, making accurate liability determinations, and negotiating effectively while maintaining compliance with regulatory requirements and company standards.

Additional responsibilities may include managing overflow claim assignments from other teams and assisting with special projects as needed.

Qualifications:

• 3–5 years of claims adjusting experience (auto, commercial auto, GL preferred).

• Strong analytical skills.

• Excellent phone communication skills.

• Basic computer skills with knowledge of Microsoft Word and Excel.

• Strong knowledge of state MFR.

• Experience with bodily injury and litigation claims.

• Excellent investigative, analytical, and negotiation skills.

• Valid adjuster license or ability to obtain within required timeframe.

Work Status:

• Full-Time

• This is a fully onsite position located at our corporate campus in Phoenix, AZ.

U-Haul/Repwest Offers:

• Full Medical coverage 

• Prescription plans 

• Dental & Vision Plans 

• New indoor fitness gym 

• Gym Reimbursement Program 

• Registered Dietitian Program  

• Weight Watchers  

• Onsite medical clinic for you and your family 

• Career stability 

• Opportunities for advancement 

• Valuable on-the-job training 

• Tuition reimbursement program 

• Free online courses for personal and professional development at U-Haul University® 

• Business and travel insurance 

• You Matter Employee Assistance Program 

• Paid holidays, vacation, and sick days  

• Employee Stock Ownership Plan (ESOP) 

• 401(k) Savings Plan 

• Life insurance 

• Critical Illness/Group Accident 

• 24-hour physician available for kids 

• MetLaw Legal program 

• MetLife auto and home insurance 

• Mindset App Program 

• Discounts on cell phone plans, hotels, and more 

• LifeLock Identity Theft 

• Savvy consumer wellness programs - from health care tips to financial wellness 

• Dave Ramsey’s SmartDollar Program 

• U-Haul Federal Credit Union 

• Wellness Program

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.  The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.   

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.