CLASSIFICATION TITLE:

Department Clerk

SALARY:

$39,738.64 - $51,398.61

DEPARTMENT:

Roads

Opening Date:

10/09/2025

Closing Date:

10/17/2025 12:00 a.m.

FLSA STATUS: Non-exempt

EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period

LOCATION: Shelby Service Center

CURRENT HOURS AND STARTING TIME: Fulltime (40 hours per week) position. The starting time for this position is currently 7:00 a.m. Weekends and evening hours as needed.

GENERAL SUMMARY:

Under direction, performs a variety of clerical duties to support department operations, may perform the following tasks for one or more assigned departments: types correspondence, forms and documents, reads and routes incoming mail, answers telephones, operates standard office equipment such as computers, multi-line telephones, fax machines, copiers and calculators. Performs related duties as assigned.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Maintains and types a variety of materials, including those of a sensitive or confidential nature such as, memos, letters, records and forms, according to established policies and procedures or specific instructions, exercising independent judgment as required.

Answers telephones and makes outgoing calls to satisfy routine phone inquiries and provides assistance to the general public and walk-in visitors.

Enters and processes daily work and time records.

Assists in maintaining stock of office forms, informational bulletins and office supplies.

Organizes and maintains files and correspondence of both a routine and confidential nature.

Assists in the operations of the department; delivers, retrieves and records documents and maintains files.

Substitutes for other Department Clerks as needed, at various divisions of the Department of Roads.

Performs routine calculations and compiles information for various documents and reports.

Makes duplicate copies of reports and/or information, routes to appropriate person and/or files as required.

Receives incoming telephone calls, answers questions appropriate to skill level, relays messages to appropriate individuals or departments.

Operates standard office equipment such as computers, multi-line telephones, facsimile machines, copiers, calculators and adding machines.

Works overtime as directed, including weekends and holidays.

Performs related duties as assigned.

QUALIFICATIONS:

Required Education and Experience:

• Possession of a high school diploma or a certificate of successful completion of the General Educational Development Test.
• A minimum of two (2) years of experience as a General Clerk or related clerical experience.

Preferred Education and Experience:

• Possession of an Associate Degree or Bachelor’s Degree in general business or related field.

Required Licenses or Certifications:

• Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES:

Knowledge of:

• Department of Roads regulations as it relates to the assigned department
• Record keeping techniques and practices
• Office terminology, procedures, equipment and business arithmetic

Skill in:

• Word, Excel, Internet and E-mail and other related software

Ability to:

• Establish and maintain effective working relationships with elected officials,
• Administrators, Department Heads, staff, union officials and the public.
• Ability to make decisions in accordance with laws, ordinances, regulations and established policies and procedures.
• Ability to understand and follow complex written and oral directions.
• Ability to conduct oneself with tact and courtesy.
• Work in an environment which embraces the county’s Dignity Campaign
• Effectively speak, write and understand the English language
• Effectively speak, write and understand a language other than English is preferred
• Understand and carry out oral and/or written instructions
• Accurately organize and maintain paper documents and electronic files
• Maintain the confidentiality of information and professional boundaries
• Work independently

WORK ENVIRONMENT/CONDITIONS:

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.

N/S=Never/Seldom   O=Occasionally   F/C= Frequently/Continuously

Work Environment

Office or similar indoor environment: F/C

Outdoor environment: N/S

Street environment (near moving traffic): N/S

Construction site: N/S

Confined space: N/S

Exposures

Individuals who are hostile or irate: O

Individuals with known violent backgrounds: N/S

Extreme cold (below 32 degrees): N/S

Extreme heat (above 100 degrees): N/S

Communicable diseases: N/S

Moving mechanical parts: N/S

Fumes or airborne particles: N/S

Toxic or caustic chemicals, substances, or waste: N/S

Loud noises (85+ decibels): N/S

Blood Borne Pathogens: N/S

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

N/S=Never/Seldom   O=Occasionally   F/C= Frequently/Continuously

Demand:

Balancing on even or uneven surfaces/ground: O

Bending (forward or backward bending at the waist): F/C

Climbing up or down stairs, ladders, scaffolding and platforms: N/S

Crawling (moving about on hands and knees). Inspecting in confined spaces: N/S

Digging:  N/S

Driving on sealed and unsealed roads: N/S

Grasping, gripping, holding, clasping with fingers or hands: O

Kneeling to work at low levels: O

Manual Dexterity (fine finger movements i.e., keyboard operating, writing): F/C

Lift/Carry/Move objects from one level/position to another up to 25 pounds: F/C

Push / Pull objects away from or towards the body: O

Reaching overhead (arms raised above the shoulder) or forward reaching (arms extended): F/C

Sitting in a seated position during the task performance: F/C

Standing in an upright position without movement: F/C

Walking considerable distances in the facility on multiple surfaces: F/C

Running considerable distances in the facility on multiple surfaces: O

GENERAL REQUIREMENTS AND DISCLAIMERS

Complies with P.A. 390, as amended, known as the State’s Emergency Management Act and the County’s Emergency Management resolution as well as all related plans, policies and procedures covered by those statutes.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

The Administrative and Technical Employees Association bargaining unit represents this position. Therefore, there may be contract language which could require consideration in the selection process.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.  Please tell us if you require accommodation to apply for a job or to perform your job.  Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment amongst other possible accommodations.