Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

Job Summary

The Freight Forwarding Operations Supervisor supports the movement and growth opportunities for inbound and outbound cargo for freight forwarding customers. Ensures that freight is processed in compliance with governmental regulations (e.g., Federal Aviation Administration, Transportation Security Administration, etc.). Collaborates with vendors, customers, commercial airline carriers, ocean freightliners, and other internal support groups for the movement of international and domestic air and ocean shipments.

Responsible for overseeing, evaluating, and correcting the performance and outcomes of a team or multiple teams. Coordinates work across the organization to optimize efficiency. Makes key workforce decisions, such as hiring, onboarding, transferring, laying off, disciplining, assigning, directing, instructing, developing, and rewarding employees. Emphasis on aligning processes and fostering cohesion among team members.

Supervises a team(s) that performs work according to standardized processes or procedures (e.g., entry-level Professional Expertise, Administrative or Technical Support). Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors. Problem solving is guided by policies, procedures and the local business plan; receives guidance and oversight from manager. Typically, does not perform the work supervised.

This role demands flexibility and availability for travel.

Qualifications

• This position requires a flexible schedule, including some on-call availability and occasional weekend work.

• Must be willing to travel primarily within Tennessee (TN). Candidates should be comfortable with travel and have the ability to manage their time effectively while on the road.

• 3 years of Management, Dispatch and Freight Forwarding Experience – Preferred

• Ability to manage drivers, equipment repairs and working relationship with vendors. – Required

• Strong Analytical and Organization Skills

• Ability to work independently and meet tight deadlines.

• Excellent interpersonal skills.

• Attention to detail and produce accurate reports

• Proficiency in MS office applications

• Must have hazmat and cold chain certification.

• Strong Problem-Solving Skills

• Ability to oversee multiple locations (service centers) - Preferred

• Must be able to work any shifts to work flexible hours, including nights and weekends, as needed. and travel on occasional basis.

Additional Criteria:  

• Job Grade: 20F

• Shift: Schedule can vary depending on the business needs.

• Must be currently located in the same geographic location as the job or willing to relocate yourself –Required.

Deadline to Apply: December 9th, 2025.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.