Job Summary

Job Description

Strategic and technically adept Director of Business Systems to lead the transformation of our enterprise systems, including the migration from a legacy ERP platform to SAP S/4HANA. This role will be instrumental in enhancing operational efficiency, regulatory compliance, and data-driven decision-making across our medical device manufacturing operations. The ideal candidate will also serve as a key connector between Operations, Supply Chain, Sales, and IT/IS teams to ensure systems support business growth and innovation.

Responsibilities:

ERP Transformation Leadership

• Lead the full lifecycle of ERP migration to SAP S/4HANA, ensuring alignment with FDA and ISO 13485 compliance requirements.
• Partner with manufacturing, quality, supply chain, and sales teams to optimize workflows and ensure system readiness for validation and audit trails.

 Reporting & Analytics Oversight

• Manage the Reporting & Analytics team to deliver insights that support production efficiency, inventory management, sales performance, and regulatory reporting.
• Implement dashboards and analytics tools (e.g., SAP Analytics Cloud) to monitor KPIs such as yield, downtime, forecast accuracy, and revenue trends.

AI Enablement

• Collaborate with IT, IS, Supply Chain, Engineering and Manufacturing teams to deploy AI tools that support predictive maintenance, demand forecasting, service, intelligent document processing (e.g., DHRs, QMS records), and sales analytics.
• Evaluate and integrate machine learning models to enhance decision-making in manufacturing, supply chain, and commercial operations.

Cross-Functional Collaboration

• Serve as a bridge between business units (Operations, Quality, Regulatory, Supply Chain, Sales, Finance) and technical teams to ensure systems meet business and compliance needs.
• Coordinate with external vendors and consultants for system validation and implementation support.

Governance & Compliance

• Ensure system configurations and data flows support FDA 21 CFR Part 11, ISO 13485, and other applicable regulatory standards.
• Establish robust data governance and change control processes for system updates and analytics deployments.

Team Development

• Build and mentor a high-performing team of business analysts, data engineers, and system architects with domain expertise in medical device manufacturing and commercial operations.

Requirements:

Education

• Bachelor’s degree in Information Systems, Engineering, or related field; Master’s preferred.

Relevant Work Experience

• 10+ years of experience in ERP systems and business analytics, with at least 5 years in leadership roles.
• Proven experience with SAP S/4HANA implementations in regulated manufacturing environments.
• Strong understanding of AI technologies and their application in manufacturing, supply chain, and sales systems.
• Familiarity with FDA regulations, ISO standards, and validation protocols.

Additional

• Experience communicating technical information to non-technical audiences.
• Ability to successfully apply standard financial, accounting and business problem-solving skills to business problems with multiple variables.
• Experience with SAP Business Technology Platform (BTP), SAP Analytics Cloud, and integration with MES, QMS, CRM, and PLM systems.
• Knowledge of GxP compliance, electronic records/signatures, and audit readiness.
• Certification in SAP Activate, PMP, or Six Sigma is a plus.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$152,880.00 - $229,320.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.