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Day - 08 Hour (United States of America)

Job Summary

The Patient Care Coordinator is responsible for scheduling/admitting services; including scheduling/rescheduling patients for call backs, biopsies and stereotactic exams.  Verifies insurance information and registers the patient.  Back-office duties include assisting mammography technologist during stereotactic exam, cleaning the room after the procedure, getting specimen ready for the lab.  Other office duties include; performing updates in the Epic, Powerscribe, GE PACS, digitizing films, burning CDs and uploading images to our system.  Assists Nurse Navigator with coordination of patient care, phone calls and tracking information.   

Essential Functions

The essential functions listed below are general examples and not a description of comprehensive duties.  Specific duties and responsibilities may vary depending on department or program needs without changing nature or scope of this position or level of responsibility.  May be asked to perform other duties as assigned. 

• Knows procedure for stereotactic/biopsy exams to manage the coordination process in an effective, timely manner. 
• Schedules call backs, biopsies, stereotactic exams and needle localization which includes coordinating with surgery and radiologist schedule.
• Reviews patient instructions for biopsies pre and post with patient.  Blocks and or/reschedule patient time on the schedule for procedures done in the office.
• Assists technologist with stereotactic exam and helps with patient needs during the exam.
• Cleans and disinfects exam table, equipment and room. 
• Operates all equipment necessary for the job and keeps in good working order, calling for service when necessary. 
• Maintains record management: transcribing and linking appointments to patient orders.  Accurately processes and tracking images that are acquired including ordering of priors and tracking pending priors.  Tracks images in Epic and GE PACS. Checking to make sure images uploaded correctly which includes merging.  Assists Nurse Navigator with tracking information. 
• Ensures the daily review of email system for department communications.  Participates in department in-service programs.  Performs education modules monthly and HealthStream education when due. 
• Assists with inventory and replacement of supplies by ordering or notifying supervisor. 
• Attends huddles and mandatory in-service meetings.  Accepts assignment of other duties as needed, receives training and/or orientation.  
• Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Healthcare – ValleyCare’s patient-experience and represents a framework for patient-centered interactions

Job Qualifications

Education   

• AA Degree preferred

Experience

• Two Years medical office experience preferably in Women’s Imaging/mammography.

• Current American Heart Association BLS Certification

Knowledge, Skills, and Abilities

• Excellent communication skills.
• Excellent phone and computer skills.
• Working knowledge of medical terminology.
• Working knowledge of insurance terminology.
• Strong organization skills and attention to detail.

Physical Demand and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
 

Equal Opportunity Employer

Equal Opportunity Employer Stanford Health Care - Tri-Valley (SHC - TV) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $25.76 - $34.00 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.