Experience more with a career at COUNTRY Financial!

We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.

About the role

As a Financial Services QA Specialist, you will take a forward‑looking, analytical approach to partnering with business stakeholders to identify opportunities for continuous improvement. You will conduct quality reviews across financial services processes to promote accuracy, regulatory compliance, and operational consistency. This role operates in a fast‑paced, highly regulated environment where precision, sound judgment, and a strong commitment to quality are critical to protecting both client interests and organizational integrity.

How does this role make an impact?

- Develops, implements, enhances, and maintains standard operating procedures, policies, and methods across multiple account types and regulatory commissions/authorities. - Proactively identifies and assesses improvement opportunities (efficiency gains, cost savings, etc.) making recommendations and implementing solutions. - Provides direction and guidance to educate staff in relation to quality assurance using knowledge of various external legislation/regulations. - Communicates quality assurance topics such as new processes or procedures and changes to existing processes or procedures when regulations affect documentation and legal procedures. - Assists with training and applicable quality assurance duties as assigned.

Do you have what we're looking for?

Typically requires 4+ years of relevant experience or a combination of related experience, education and training.

Base Pay Range:

$64,800-$89,100

The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.

Incentive Pay:

In addition to base salary, this position is eligible for a Short-Term Incentive plan.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Come join our team at COUNTRY today!