Location:

Holiday Inn Club Vacation Scottsdale Resort

Pay Rate:

Salary - Salary Plan, 70,000.00 USD Annual

Work Shift:

Job Description

We are seeking an energetic and motivated Restaurant Manager to lead our food service operations. In this role, you will oversee daily restaurant activities, manage staff, ensure exceptional customer experiences, and maintain high standards of food safety and quality. Your leadership will drive team performance and operational excellence in a fast-paced environment.

Responsibilities

• Oversee all restaurant operations, including front-of-house service, bar operations, and kitchen coordination to ensure seamless execution.
• Lead, coach, and develop team members across all departments, fostering a culture of accountability, teamwork, and hospitality.
• Ensure exceptional guest experiences by maintaining high standards of service, food quality, and cleanliness.
• Manage daily operations including staffing, scheduling, and shift execution to optimize labor efficiency.
• Monitor financial performance, including P&L, labor costs, food and beverage costs, and inventory control.
• Collaborate with kitchen leadership to ensure consistency in food quality, timing, and presentation.
• Maintain compliance with all health, safety, sanitation, and alcohol service regulations.
• Resolve guest concerns promptly and professionally to ensure satisfaction and loyalty.
• Implement local marketing initiatives and promotions to drive traffic and increase revenue.
• Conduct regular team meetings, performance evaluations, and ongoing training.

Skills

• Interpersonal Skills: Ability to interact with individuals of all backgrounds
• Communication: Effective written, spoken, and non-verbal communication
• Customer Service: Service-oriented mentality with a focus on exceeding expectations
• Professionalism: Maintain a positive and professional demeanor
• Decision Making: Ability to quickly make sound decisions and judgments
• Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
• Team Player: Willingness to provide support where needed to achieve outcomes
• Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
• Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Qualifications

• 3–5+ years of experience in restaurant management, preferably in a full-service environment.
• Proven ability to manage both front-of-house and back-of-house operations.
• Strong leadership, communication, and conflict-resolution skills.
• Solid understanding of restaurant financials, including P&L management and cost controls.
• Experience with POS systems (e.g., MICROS, Toast, Square, OpenTable, TouchBistro).
• Ability to work flexible hours, including nights, weekends, and holidays.

Not Required but a Big Plus

• ServSafe certification, Certified Food Manager (CFM), or similar
• Experience managing bar programs or alcohol service operations
• Bilingual (especially Spanish)

What We Offer

• Paid time off (vacation and sick)
• Medical, dental, and vision insurance
• 401(k) with employer match
• Employee Assistance Program (EAP)
• Career development and ongoing training

Who is HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are ready for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team fosters a work environment where individuals of all backgrounds are heard, respected, and encouraged to apply.

-

Billing Identifier:

CC 3788 DIrector