Patient Care Coordinator - Winston Salem, North Carolina

Hourly Rate is $19.00 - $24.00/hr. depending on skills and experience

This is a Full or Part time position

Company Overview

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

Administrative Support: Perform a range of office tasks efficiently.

Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.

Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.

Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.

Communication: Handle incoming calls and follow up with patients professionally.

Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.

Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.

Office Environment: Maintain a clean, welcoming workspace.

Qualifications

High School diploma or equivalent required.

Preferred: 2 years’ experience in office administration, sales, or customer service.

Proficiency in MS Office.

Competencies

Strong customer service orientation.

Team player with a positive, enthusiastic attitude.

Self-motivated, organized, and decisive.

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.