Location: Lakeland, FL

Hybrid/ Remote Option: Yes

What does a day in the life of a System Analyst look like? 

The System Analyst of the fulfillment systems team 

As a System Analyst, you will serve as a guide to other system analysts on the team. Day-to-day activities include working with associates to diagnose program issues, resolve user issues, plan development, testing, work with vendors, report progress to the manager, and work with other teams within IS. 

As our new System Analyst, you will report to the Director of Fulfillment Systems and work directly with corporate information services (IS) to complete or lead tactical and strategic initiatives. You get to support application upgrades and business go-lives at your location with the assistance of the SME teams. 

Primary Responsibilities 

• Provides specialized WMS support to users and customers 

• Utilizes the following systems: Softeon WMS/WES/CRM 

• Defines application problems by conferring with business, evaluating procedures and processes 

• Develops solutions by preparing documentation and evaluating alternative solutions to gain approval across business 

• Controls solutions by establishing specifications and coordinating production with programmers 

• Validates results by testing programs 

• Supports the business by training and providing support to drive best practices 

• Accomplishes information systems and organization mission by completing related results as needed 

• Provide status updates to team members and stakeholders 

• And, because we know that you are going to be awesome, we might be able to assign other duties your way giving you the opportunity to expand and grow within your career 
    

Must Haves 

• Bachelor’s Degree or equivalent experience is required. Advanced degrees(s) are a plus 

• At least 3 years of experience working within Information Services or equivalent systems experience 

• At least 2 years of experience working with Softeon WMS or similar Tier-1 system, including training experience 

• Experience working with other Fulfillment systems such as OMS, WES, and WCS preferred  

• Be familiar with the implementation of Fulfillment Automation technologies such as AMR’s, lighted picking/putting, smart carts, voice picking, and other technologies  

• Experience with process improvement and implementation of “Best Practice” solutions utilizing Lean methodologies.  Green or Black belt certification preferred  

• Have working knowledge of process management and project management life cycle 

• Recognize problems and implement systems-based solutions 

• Strong critical thinking, decision-making, and problem-solving skills 

• Have the ability to learn, understand, and apply new technologies and development processes 

• Perform as an effective contributor in a team-oriented environment and accomplish desired results with a high degree of quality 

• Be customer focused and possess a high degree of integrity and trust 

• Be able to effectively prioritize and execute tasks in a high-pressure environment 

• Have excellent verbal and written communication skills 

• Be willing to travel for business up to 25% of the time 

These are the area’s that move you up the application process but should not hold you back from applying. We want applicants that have a strong desire to learn and join our industry or continue to grow with our industry. 

• Business experience in the supply chain industry and multiple industry verticals 

• Experience with systems for multi-site warehouse/distribution/fulfillment/logistics operations especially in automated environments 

• Agile scrum methodology experience 

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