• Collaborate with C&W and non-C&W brokerage professionals to ensure effective negotiations of business terms for a wide variety of transactions, including lease, sale, sublease, and purchase

• Align C&W service areas with clients’ other real estate functions to ensure consistency

• Manage the flow of key documentation and client communications

• Work with the client's operational groups at all levels to identify real estate needs

• Prepare, review, and interpret financial analysis/accounting concepts; report all transaction revenue

• Ensure the accuracy of all transaction reports and client materials

• Facilitate client meetings, present transaction activity to client/C&W management, and participate in all client/C&W business reviews

• Provide supervision for team members supporting the transaction activity of the relationship Process Management Process/program management, development, and implementation

• Create standardized processes that create maximum efficiencies and add value

• Ensures continuous improvement of standard forms and procedures

• Develop performance measurements for internal benchmarking

• Create and implement an account operations manual/playbook for transactions

Management Manage transaction service delivery

• Coordinate and manage transaction teams

• Oversee/manage the field broker selection process

• Determine clients' needs and communicate project parameters

• Oversee negotiations and management of transactions

• Collaborate with the portfolio administration team to help ensure data accuracy

• Coordinate legal review of all client leased/owned documents

• Ensure the accuracy of financial data and reporting

• Resolve landlord/tenant disputes

• Coordinate client site visits/market tours

• Ensure all state real estate standards are met

• Oversee budgeting and revenue tracking of all transactions

• Manage client rebate account. Strategic Planning and asist in the development of strategic plans and provide strategic real estate advice to clients

• Identify occupancy cost savings strategies

• Aids in the development of occupancy expansion/contraction strategies

• Ensure implementation of agreed-upon strategy

• Produce and/or support business case development

• Prepare reports, data, and financial analyses toward the completion of a strategic plan

• Execute strategies by developing and/or adhering to action plans

• Quantify and report on occupancy cost savings and value-added analyses

KEY COMPETENCIES

Leadership, Customer Relationship Management, Technical Skills, Organization Design & Management Skills
Communication (oral and written)
Matrix Organization / Business Partner Skills
Presentation Skills' Business Acumen

IMPORTANT EDUCATION

Bachelor’s degree preferred. 

IMPORTANT EXPERIENCE

• Minimum of 5 -7 years at senior level or other similar capacity
• Client, P&L, and contract management experience
• Experience in the management of an integrated services account, including Integrated Facility Management, Project & Development Services, Transaction Management, Portfolio Administration, and Strategic Consulting.

ADDITIONAL REQUIREMENTS

•    Must hold an active Real Estate Salesperson’s License
•    Ability to travel up to 50% (most travel will be regional/drivable)