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Job Description

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Company Intro

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

Homes.com 

Homes.com is the fastest-growing real estate portal in the industry, and we are driven to be #1. CoStar Group has 20+ years' experience in leading and growing digital marketplaces, and we pride ourselves on continually improving, innovating, and setting the standard for property search and marketing experiences. Just ask Brad Bellflower, Chief Change Officer at Apartments.com. After its acquisition in 2014, Apartments.com quickly turned into the most popular place to find a place. We have achieved success at the highest level – and we’re doing it again with the new Homes.com. With Homes.com we’re building a brand on the cusp of defining the industry. We’re looking for big thinkers, high achievers, and creative professionals ready to influence a new age of homebuying within a tried-and-true, award-winning company. 

Learn more about Homes.com. 

Role Description

As a Homes.com Sales Trainer, you will help build out our world class sales team. This role will be well-versed in our Homes.com Marketplace with a special focus on essential coaching and training on product functionality for the Sales organization. This role is responsible for the design, development, and delivery of ongoing product learning for Sales Associates and Sales Managers on Homes.com products. In addition, they will help to analyze the training and development needs of the sales organization and work collaboratively with the full Sales Training team to develop high impact programs that increase sales and sales effectiveness.

 This position is in office Monday through Friday.

RESPONSIBILITIES

• Design, develop, and deliver training and coaching on all Homes.com products, including instructor-led in-person and virtual training, e-learning, and a variety of other instructional techniques with a focus on Homes.com and how they relate to other CoStar products.
• Design, develop, and deliver onboarding for new Homes.com Sales hires; serve as lead product trainer for multi-week new hire classes; act as a sales coach for multi-week, hands-on pre-production period focused on prospecting, call-coaching, demo feedback and systems utilization.
• Work well within the team and across the organization to define learning solutions that address business priorities and bridge gaps in knowledge, competency and skills for salespeople in a variety of roles and with varied levels of experience.
• Participate in the design of curriculum (classroom, coaching and continuing education) and performance support tools that build the product mastery required to improve performance in sales for new and existing sales team members.
• Work with Sales Learning & Development team members to manage projects, timelines and commitments as well as communication and deployment plans.
• Conduct training assessments measuring the accuracy and effectiveness of programs, resources, and tools. Initiate changes based on feedback and/or changes in process.
• Partner with internal resources (recruiting, concierge services) with coordination of activities for out-of-town guests as well as booking internal guests/contributors for training sessions.
• Keep abreast of Homes.com strategy, industry changes, product enhancements and training best practices to improve and update learning programs accordingly.

YOU ARE:

A Leader: You understand that you are a role model to all of sales and demonstrate leadership and professional poise while coaching, mentoring and developing staff.

Charismatic: You are highly motivated, charismatic and energetic. You bring excitement and enthusiasm to a room.

A Coach: You have demonstrated success in coaching others and are a driver of positivity.

A Team Player: You work as an integral part of a team that works and wins together. You are articulate, persuasive, and willing to listen to and respect the views of others. You confidently engage with staff at all levels to define needs and expectations. You collaborate on projects and communicate results.

Comfortable with Change: You are comfortable with the inevitable changes that are brought about as a result of rapid growth and development.

A Strategic Problem-Solver: You have excellent critical thinking skills, dive into the details, ask intelligent questions, and think like a user. You can effectively identify varying needs and create training solutions that align with business goals and trainee needs.

A Strong and Articulate Communicator: You provide consistent and uniform delivery of training and facilitation that brings out the best in your trainees and involves them in their own learning.

Focused: You switch from long-range planning to facilitates monthly new hire training with ease. You really “get" what is a priority and can independently manage tight deadlines to completion.

Detail Oriented: You love organization and details and takes pride in all projects and tasks.

Needs Analysis: Conduct thorough needs assessments to identify knowledge and skill gaps within the sales organization and determine appropriate learning objectives.

Curriculum Development: Design and develop comprehensive learning programs, including onboarding, product knowledge, sales techniques, tools and technology, and compliance training.

Content Creation: Create engaging and interactive learning content using a variety of authoring tools and media, such as e-learning modules,  videos, simulations, and assessments.

Collaboration: Partner closely with sales leadership, subject matter experts, and other stakeholders to ensure alignment of training with business objectives and accurate content.

BASIC QUALIFICATIONS

• Five or more years of successful sales and/or sales training experience in a corporate setting, delivering instructor-led training
• Experience using a learning management system (LMS) to deploy content, manage course offerings, and track learning activity
• Bachelor’s Degree from a accredited, not for profit College or University.
• A track record of commitment to prior employers

PREFERED QUALIFICATIONS

• Three or more years of Instructional Design Experience, working with eLearning Tools preferably Articulate or Captivate
• Experience in the commercial real estate, multifamily, or residential real estate industries is preferred
• Experience with consultative, relationship-focused training techniques
• Proficient with Articulate 360 Suite, Camtasia, PowerPoint and Graphic Design
• Familiarity with Workday Learning

WHAT’S IN IT FOR YOU?

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

• Our benefits package includes (but is not limited to):
• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing