Job Description:

Pluxee is a global player in employee benefits and engagement that operates in 29 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.


🚀 Your next challenge

Main missions (Job definition, based on its main goal/s)

- As Sales & Merchants Assistant, you will be able to provide comprehensive support to the sales and merchants

- Team and ensure smooth operations throughout the sales process.

- Back Office and administrative support of the merchant’s area

- Ensuring that the Salesforce CRM is kept updated and populated with accurate data

Key responsibilities (Main duties and activities which define the job, responsibilities, and their

interactions)

- Feeding and updating the Salesforce (registering all information related to the account, opportunity,

and partner products, e.g., banking information, payment types, addresses, and other relevant

information related to Sales & Merchants);

- Managing tickets directed to Sales & Merchants and redirecting them to different areas;

- Verification and sending documents for Compliance validation

- Uploading all the information in APPscan and AML processes;

- Uploading, submitting, and reviewing contracts in Salesforce;

- Client’s registration in Backoffice;

- Requesting mandatory documentation and information from partners;

- Supporting all the clients and partners throughout the affiliation and acquisition processes, after

sales support;

- Creating support reports for different areas (reports generated in Salesforce);

- Sending contracts and stickers to merchants

- Follow-up on opportunities under negotiation

🌟 You’re a match
Who you are?
• Proficiency in Microsoft Office
• CRM software (Salesforce)
• Knowledge of the industry or market in which he or she is conducting analyses.
 

Master’s degree in a related field (e.g., Business, Management, Marketing, etc.)

Moreover, you can:
• Operate effectively, even when things are not certain or the way forward is not clear
• Persuade
• Step up to address difficult issues, saying what needs to be said
• Apply knowledge of business and the marketplace to advance the organisation's goals
• Optimises work process
• Learn through experimentation when tackling new problems 

Languages:

Mandatory full working proficiency in English. Portuguese Native

🔎 To get this challenge

Video call or face-to-face with Hr Business Partner

Video call or face-to-face with Sales & Merchants Manager

Video call or face-to-face with CMD
 

🏅 Your team

Sales&Merchants Team

📍 Your location

Lisbon (Hybrid) - 3 days at the office

☀️ Happy at work
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.