To support Virbac initiatives regarding Pharmacovigilance, Customer Experience, Technical Product Training for employees and Medical Consulting for Marketing.

Area of responsibility 1: 

Provide consultations and pharmacovigilance support for Virbac products and/or services.

Main responsibilities:

• Using applicable SOPs and/or Work Instructions for direction, provide consultation services to veterinarians outside Virbac regarding company products.

• Consult with members of the Product Safety & Consulting (PCS), Pharmacovigilance Reporting (PR) and Quality Assurance teams regarding medical and/or non-medical aspects of PV cases.

• Provide Assessment of case events as requested or required by Departmental and/or Company SOPs and/or Work Instructions and/or in response to special requests from either within or outside the Department (i.e. Virbac Quality Assurance, Regulatory Affairs or Regulatory Authorities).

• Participate on Case Review Compensation Board for assessment and payment determination.

Expected results: Strengthens customer loyalty through delivery of timely, accurate, and relevant product information. Collaborates to ensure the department remains in compliance with company SOPs and contributes toward overall compliance with regulations governing pharmacovigilance for the Company.

Area of responsibility 2: 

As directed, perform medical/technical review of communication materials relating to products and/or promotion of products.

Main responsibilities:

• Review promotional materials for medical accuracy and perspective, ensuring that the technical content of these materials is well supported by evidence, and that the language is appropriate for the intended audience.

• Materials to be reviewed may include Labeling for products or Promotional Materials supporting marketing and sales of products.

• Utilize official support materials in accordance with Company procedures and Regulatory Authority rules to evaluate and provide assessment for materials associated with Company products and/or services.

Expected results: Help maintain efficient and appropriate review of labels and promotional materials to ensure these materials medically/technically accurately represent the products according to their official registrations

Area of responsibility 3: 

• Collaborate in creation of materials and processes for delivery of training regarding Virbac and other products and/or services.

• Main responsibilities:

• Plan and implement training on company products and/or services in collaboration with Department leadership.

• Collaborate closely with leaders and managers in Virbac Sales Training, Marketing, Technical Services and others as needed to ensure alignment of product technical training with required goals and objectives of Commercial Operations.

Expected results: High quality training materials and processes that help attain the Company goals.