Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Sunday, December 7, 2025

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary

The Lead Design Strategist will have broad design experience leading, coaching and consulting teams or portfolios using human-centered design principles, methods and technologies to deliver customer value.  Incumbents work with independence and lead teams and efforts that drive solutions to business problems with multiple teams.  The Lead Design Strategist works with independence, has an active leadership role in communities of practice, consulting mid-level leaders and is viewed as an expert in many aspects of design.

Responsibilities

Delivering Human-Centered Design

• Teach and coach new concepts and disciplines for human-centered value delivery

• Working closely with other design practitioners and product consultants to implement programs to promote best practices across the organization

• Teaches individuals and teams to manage collaborative design activities and right size work intake

• Enables the transition to human-centered design by empowering teams to develop an human-centered mindset

• Train teams to enable transition to a human-focused way of working

• Setting up governing policies to support human-centered design approaches.

• Facilitating change in new ways of working

• Evaluating and advising on human-centered design strategies and methodologies

• Anticipates organizational needs and proactively develops methods and activities to meet those needs

Coaching Human-Centered Design

• Coach and mentor other Design Strategist, technology and business leaders, and POs to improve both their own and others' knowledge and skills

• Coach human-centered design mindset to mid-level leaders

• Mentor peers and POs to improve both their own and others' knowledge and skills.

• Lead human-centered design workshops product and development teams, as well as key stakeholders

• Demonstrate the importance of user research

Consult & Advise

• Advise and consult product professionals and organization leaders to take a human-centered approach to solving business problems

• Lead teams to align product, portfolio and/or organizational strategies with valuable business opportunities

• Organize and align design of products/services into a portfolio or workflow

• Develops business partnerships across the enterprise

Cultural Growth & Influence

• Foster collaboration and communication within the program/portfolio/organization

• Challenge the status quo

• Participates in other communities (i.e. product, change, agile)

• Takes a leadership role in Community of Practice (CoP)/Center of Excellence (CoE)

• Actively supports other design strategists and removes impediments

• Guides design strategy team in best practices

Human-centered Design Training

• Deliver learning content

• Design & develop learning content

• Create & maintain learning strategy

Basic/Required Qualifications

• Bachelors degree in Business or Information Technology

• Minimum 6 years related work experience

• In lieu of Bachelors degree(s) AND 4 year(s) related work experience listed above, High School/GED AND 8 year(s) related work experience

Desired Qualifications

• Experience in apply human-centered design methodologies in digital innovation or transformation environments

• Demonstrated servant-leadership in nontraditional ways (coaching, volunteer work leadership, etc.)

• Excellent written, verbal, and electronic communication skills

• Interacts effectively with others at all levels of the organization; makes persuasive and informative presentations

Job-specific knowledge, skills or abilities

Demonstrates:

• Proficiency in multiple human-centered design principles, skills, methods and technologies

• Passion for helping to unlock the potential of individuals and teams

• Strong advising and coaching skills

• Strong facilitation skills - can mobilize others

• Openness, approachability, collaborative nature, and enjoyment working with passionate people

• A learner mindset - naturally curious to learn more

• Ability to consult with teams on human-centered design approach that works for them

• Experience with human-centered value-driven prioritization techniques

• Passionately proactive at problem-solving

• Ability to meet an individual or team where they are and help them succeed

• Professional judgment on when to ask for help

• Ability to take on multiple efforts of varying complexity (commensurate with experience)

• A growth mindset - always pushing the limits of what is possible

Intangibles:

• Leadership presence

• Actively practices emotional and situational intelligence

• Provides space for and encourages team to "think customer"

• Willingness to be vulnerable

Working Conditions

• Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.

Travel Requirements

Not required

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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