Reporting to the President, Direct You will act as a direct operational and administrative partner to senior executive leadership team (SLT) members and Officers, managing complex executive functions, leveraging digital resources and leading the administrative/operational coordination of cross-divisional projects to ensure alignment with our enterprise goals.

Position Compensation Range:

$29.91 - $49.52

Pay Rate Type:

Hourly

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• Advanced Administrative & Operational Support – Optimize the senior executive's time to align with key business priorities by utilizing digital resources to efficiently manage the senior executive's complex calendar, travel/international travel, expenses and sensitive/confidential correspondence with a high degree of autonomy. Proactively identify and resolve constraints and conflicts and determine appropriate course of action, referral or response as needed.
• Cross-Functional Project Leadership – Remain well informed of the senior executive's business initiatives and deliverables to coordinate and lead administrative/operational aspects of large-scale, cross-divisional projects.
• Information & Communication Management – Prepare high-level reports and presentations for senior executive and board-level audiences. Maintain credibility, confidentiality, and discretion.
• Leverage digital tools and AI to maximize effectiveness with data presentations, visualization, and reporting.
• May be required to complete other assignments or participate in projects based upon skills, achievements, or experience.

Specialized Knowledge, Skills, and Education Requirements

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience providing effective organizational and time management.
• Demonstrated effective experience of proactive problem resolutions and judgement skills.
• Demonstrated highly effective communication skills and ability to effectively collaborate with senior leadership, at all levels, with high-level discretion and confidentiality.
• Demonstrated experience with cross-functional project planning and coordination.
• Solid knowledge and skills with software applications, digital tools, AI, and automation, including data visualization and reporting.

Preferred Skills

• PowerPoint fluency - Demonstrated ability to use PowerPoint to create and design professional presentations.
• Business knowledge of the Agency Distribution channel

Travel Requirements

• Up to 10%.

Licenses

• Not applicable.

Physical Requirements

• Work that primarily involves sitting/standing.

Working Conditions

• Not applicable.

Additional Information

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

In this primarily office-based role, you will be expected to work onsite at our Madison National Headquarters (NHQ).

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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