Role Specific Information

Job Description

About the Role

In this role you will improve business decisions and processes to reduce fraud losses and proactively analyze the portfolio to find potential fraud trends occurring in-store and online.
 

What You’ll Do

• Manage daily investigations of fraud patterns and trends.

• Supports Senior Analyst in establishing and updating the fraud control rule set

• Create and evaluate specialized data queries to identify fraud trends and identify gaps in defenses

• Identify characteristics of fraud rings to mitigate Kohl's risk.

• Recommend new defenses and/or operating procedures to react to changes in fraudulent behavior

• Communicate key trends and attacks in fraud trends

• Identify and escalate fraudulent situations through all levels of management

• Additional tasks may be assigned

What Skills You Have

Required

• Proficient with Microsoft Office applications; Advanced Excel and PowerPoint 

• Experience in data analysis or a related field, demonstrating a track record of successfully identifying trends and patterns

• Demonstrated problem solving skills

• Ability to collaborate effectively

Preferred

• Bachelor's Degree 

• 3+ years of fraud-related experience

• Knowledge of fraud systems and defenses

• Experience in SQL Server

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section

• Ability to comply with dress code requirements

• Basic math and reading skills, legible handwriting, and basic computer operation

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company

• Ability to learn and comply with all company policies, procedures, standards and guidelines

• Ability to receive, understand and proactively respond to direction from leadership and other company personnel

• Ability to work as part of a team and interact effectively and appropriately with others

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units

• Ability to complete or oversee the completion of assigned projects in a timely manner