The Beaufort Bonnet Company's mission is to make people happy. Although we have grown significantly throughout the years, our company culture still exudes small business charm.

We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts! We value work-life balance and offer a flexible corporate office environment.

The Customer Relations Intern will have the opportunity to learn about The Beaufort Bonnet Company through participating in a variety of hands-on projects that impact the business. This role will collaborate with cross-functional teams to gain insight into our marketing strategy, employer branding, product development, and more.

What you will do:  

• Answers inbound communication addressing all Web Consumer and Retail Store requests: helping place an online order, answering product questions, providing shipment tracking, assisting customers with processing returns, etc.
• Stays up to date on all product featured on the website and creates cross selling and upselling strategies.
• Stays knowledgeable of key features, attributes, and benefits of all items to provide answers to customer questions.
• Keep the company informed of any significant customer information, problems with products or positioning of products, customer financial problems, etc.,
• Assist account executives with purchase orders, invoicing, and returns/exchanges
• Support general administrative operations for TBBC organization, as needed.
• Assist with social media efforts and help execute promotions and special projects.

You will love this job if you… 

• Have strong attention to detail 
• Are curious and enjoy learning all aspects of business  
• Appreciate teamwork and enjoy working with others 
• Able to multitask and keep everything organized 

Who we would like to meet:  

• Current enrollment in a four-year accredited college/university
• This is a paid internship scheduled to run from mid-Jan through April or May
• Generally, more than six months but less than one year of relevant work or school experience
• Proficient in Microsoft office suite: PowerPoint, Excel and Word 

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.

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