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Explore how you can contribute at AmeriLife.

For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

AmeriLife is seeking a strategic, hands on Director, IT – Agent Commission Platform to own the enterprise delivery, governance, and operational success of its agent commissioning and incentive compensation ecosystem. The platform is delivered through enterprise grade compensation solutions (Varicent preferred), with all configurations, development, and operational support provided by external Service Integrators.

This role will initially function as a senior individual contributor, serving as the enterprise product and technology owner for the agent commission platform. While there may be limited direct people management at the outset, the role requires strong leadership presence, deep technical understanding of compensation platforms, and the ability to hold multiple integrator partners accountable.

The Director will partner closely with Finance, Commissions, Operations, Distribution, Data, and IT leadership to ensure accurate, scalable, timely, and transparent commission processing across all business channels.

Job Description

Key Responsibilities

Platform Ownership & Strategy

• Serve as the enterprise owner for the Agent Commission Platform, defining vision, roadmap, success metrics, and operating model.
• Align platform capabilities with evolving compensation strategies, distribution models, financial controls, and business growth.
• Own prioritization of enhancements, data model changes, reporting capabilities, and integration needs.

Service Integrator‑Led Development & Delivery Oversight

• Oversee all configuration, development, testing, and release execution performed by Service Integrators.
• Review and validate solution designs, calculations logic, architecture decisions, and delivery plans.
• Ensure integrator delivery aligns with enterprise architecture, security standards, data governance, and audit requirements.
• Drive disciplined SDLC execution, release management, and quality assurance practices.

Technical Leadership & Data Integrations

• Provide enterprise technical leadership despite a vendor‑delivered model, ensuring informed design and delivery decisions.
• Partner with Data Engineering and Enterprise Architecture teams to design and manage data pipelines for:
  • Agent hierarchies
  • Commission transactions
  • Adjustments, clawbacks, and bonuses
  • Financial and reporting outputs
• Ensure data accuracy, reconciliation, traceability, and performance at scale.

Production Support & Operational Governance

• Own production availability, cycle execution, issue management, and escalation coordination with Service Integrators.
• Establish SLAs, KPIs, monitoring, and reconciliation controls to ensure accurate and timely commission processing.
• Lead root‑cause analysis, post‑cycle reviews, audit support, and continuous‑improvement initiatives.

Vendor & Service Integrator Management

• Serve as the primary owner for all Service Integrator relationships supporting the commissioning platform.
• Manage contracts, SOWs, capacity planning, renewals, and performance governance.
• Hold Service Integrators accountable for delivery quality, cycle readiness, knowledge transfer, and cost effectiveness.
• Coordinate with software vendors (e.g., Varicent) as needed for escalations and roadmap alignment.

Leadership & Future Team Growth

• Initially operate as a senior individual contributor with full enterprise ownership and accountability.
• Establish governance models, documentation standards, and repeatable processes that enable future team scaling.
• Prepare to build, mentor, and lead an internal commissions technology team as organizational needs evolve.
• Communicate clearly with executive stakeholders regarding risks, timelines, dependencies, and value realization.

Required Qualifications

• 10+ years of progressive IT experience with strong background in application development or enterprise platforms.
• 5+ years of experience leading or owning enterprise systems delivered through vendors or service integrators.
• Proven ability to succeed as a hands‑on Director‑level individual contributor.
• Strong experience with:
  • Incentive compensation or complex rules‑based platforms
  • API and data‑pipeline integrations
  • SDLC, Agile delivery, and release management
  • Production support, reconciliation, and incident management
• Demonstrated success leading multi‑vendor delivery models.
• Excellent stakeholder management, analytical thinking, and executive‑level communication skills.

Preferred Skills

• Direct experience with Varicent (Modeler, Composer, Calculation Engine, Web UI).
• Experience with alternative ICM platforms (Xactly, Performio, SAP Commissions).
• Experience supporting complex agent or advisor compensation models.
• Background in insurance, financial services, or distribution‑based organizations.
• Strong data literacy (SQL, reconciliation logic, reporting, KPIs).

Why Join AmeriLife?

AmeriLife is modernizing its commission systems to support growth, scale, and transparency across all distribution channels. As Director, IT – Agent Commission Platform, you will own one of the enterprise’s most mission‑critical systems, ensuring accurate pay, regulatory compliance, and operational confidence—directly impacting agents, advisors, and business leadership nationwide.

 

What AmeriLife Offers

A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.

 

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at HR@AmeriLife.com.

 

Pay Transparency Statement

We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.

 

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.