Merchandiser I LF
- Andrews Distributing Company of North Texas, LLC
- Fort Worth, TX
- 5mo ago
- Full-Time
- On-site
Cheers to a Beer & Spirits Career!!
The fact that you landed here indicates you are looking for a better workplace. Maybe you feel unappreciated, and you are tired of being treated like just another employee. When you join our team you become part of the Andrews family, a place where you are valued and respected.
Here's the schedule we have: 5-day work week split shift.
Here's the pay: Our starting pay is $18.50 an hour.
And yes, you will receive FREE BEER throughout the year! (Root beer to those under 21 years old.) After all, you will be working for an award winning BEER distributor, and we want you to enjoy the brands you already love like Modelo, Coors, Miller, Corona, Heineken, Blue Moon, Shiner, Sam Adams, Dos Equis, Revolver, Lakewood, Rahr, Truly, Topo Chico, Mike's, Pacifico, and many more!!
WORK TASKS
A Merchandiser ILF can be expected to perform the following tasks in this role as a routine part of their job:
Account Service/Inventory Support Responsibilities – Service Excellence and Operational Optimization
Works collaboratively with the Delivery Driver, Account Manager and DSM to provide inventory support and service to assigned Large Format accounts on their scheduled delivery days.
Responsible for all merchandising and backstock support in assigned Large Format accounts on a daily consistent basis (e.g., includes windows, shelves, displays and backstock) ensuring inventory is optimized and the account is order delivery-ready at all times to optimize Delivery Driver time in account.
Coordinates backstock management/support and account merchandising with the Delivery Driver on assigned account delivery days.
Unloads and moves product repetitively using appropriate equipment throughout shift while maintaining a clear, clutter-free and organized work area/backroom/sales floor in all assigned customer accounts.
Stocks all windows, cold boxes, coolers, hot shelves and displays in retail accounts quickly and efficiently to manage inventory and selling spaces.
Rotates product to ensure quality standards are maintained and adheres to TABC Guidelines as required.
Works to build the customer relationship by being an observed Andrews’ team presence providing an excellent customer service experience in all assigned accounts.
Troubleshoots and resolves account problems and/or escalates to Delivery Driver or Sales Account team as needed.
Ensures assigned accounts are delivery ready on schedule delivery days to ensure optimization of Delivery Driver time in account.
Ensures service excellence in assigned accounts working collaboratively with the Delivery Driver and Sales Account team.
Account Management Support and Relationship Building – Service Excellence and Customer Experience
Collaborates with the Account Manager to provide feedback on inventory, helps to identify selling and display opportunities and build the overall customer relationship in each assigned account.
Responsible for all merchandising and backstock support in assigned Large Format accounts on a daily consistent basis (e.g., includes windows, shelves, displays and backstock) ensuring assigned accounts are inventory tracking and customer order ready at all times to optimize the Sales team time in account.
Collaborates with and provides inventory input to the Account Manager on customer orders.
Walks the account for service and merchandising opportunities and pairing with Andrews’ portfolio.
Builds and maintains displays and executes placement of signage and other merchandising items.
Troubleshoots and resolves account problems and/or escalates to Delivery or Account team as needed.
Communicates any changes in the retail landscape either from competitive activity or new retail account opportunities (e.g., more display space, new locations, additional window/cooler space, new retail beer/display strategies, etc.).
Merchandising Support Responsibilities – Service Excellence
Performs routine merchandising activities; stocking and rotating, organizing, and refilling back stocks, cold boxes/coolers, shelves, beer caves and displays adhering to all quality and rotation policies ensuring service levels are maintained.
Ensures service levels and compliance rates for each assigned account are met or exceeded.
Rotates product to ensure all quality standards and compliance regulations are maintained/achieved.
Works with Coaches/Leadership to record and track OOS in each assigned account.
Ensures all Andrews SKUs are priced appropriately and meet standard of visibility.
Keeps backroom and inventory areas clean and organized. Notifies manager of any product breakage in an account.
Completes and documents all retail calls (GoSpotCheck or other tracking tool) and provides feedback to Account Manager, Regional Merchandising Manager, Merchandising Service Manager, or DSM to ensure appropriate inventory levels and exceptional customer service in all assigned accounts.
Checks in and out with appropriate Store representatives to inform about all work completed and ask if additional service is needed.
This list is not all inclusive of other tasks and subtasks that may be necessary in performing this role, but rather an overview of the role’s primary work tasks.
CAPABILITIES
A Merchandiser has a greater opportunity to succeed if they can develop and master the following job-related capabilities and KSAs:
Knowledge
Merchandiser I
Andrews Portfolio
Beer, Spirits and Distribution Industry
Competitive Portfolios
Customer Service Principles
FAVR/Motus
Inventory Management - Backroom
LYTX
Merchandising Literacy
OSHA Policies and Procedures
Packaging and Code Dates
Quality Standards and Code Dates
Safety Standards and Procedures
TABC Guidelines
Skills/Abilities
Merchandiser I
Ability to Organize and Prioritize Workload
Ability to Perform Basic Math and Write Legibly
Ability to Work Steadily at a Fast Pace to Meet Time Schedules and Deadlines
Active Listening and Feedback Skills
Basic Problem-Solving Skills
Communication and Interpersonal Skills
Customer Service Skills
Organization Skills
Teamwork Skills
Time Management and Prioritization Skills
QUALIFICATIONS
A qualified candidate for the Merchandiser role should satisfy the expectations below:
Required
Current Valid Driver License
Must Have Dependable Vehicle to Use During Daily Shift; Must Carry Required Level of Insurance
Ability to Perform Basic Math and Write Legibly
Preferred
High School Graduate or Equivalent Certificate
Previous Distribution Business Experience or Other Consumer Product Goods (CPG) Experience
Previous Beer Industry Experience
Proven Communication Skills