Case Manager, Saybrus

  • AMERILIFE US, LLC
  • Remote, FL
  • 1w ago
  • Full-Time
  • Remote

Why Saybrus?

We strive to help employees lead fulfilling professional lives. Excellence is expected and rewarded. We believe in straightforward communication and encourage employees to share opinions and ideas. Our salaries, incentive awards and comprehensive benefits provide a highly competitive total reward package based on individual and company performance. Many of our employees work from their homes, while others are based in our Hartford, CT headquarters.

Job Summary

Job Description

SUMMARY / JOB PURPOSE:
This person ensures their assigned department is well staffed and provisioned, adheres to quality and service standards, and helps businesses accomplish its goals. This person hires and trains employees, helps develop and implement business strategies, and performs a variety of other tasks to ensure the business is thriving.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Delegating responsibilities and supervising business operations.
Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
Resolving conflicts or complaints from customers and employees.
Analyzing information and processes and developing more effective or efficient processes and strategies.
Establishing and achieving business objectives.
Maintaining a clean, tidy business, ensuring that signage and displays are professional.
Generating reports and presenting information to upper-level managers or other departments.
Ensuring staff members follow company policies and procedures.
Other duties to ensure the overall success of the business.

QUALIFICATIONS:
Bachelor’s degree in Business Management or related field, or in lieu of experience.
Strong understanding of business management, financial, and leadership principles.
Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
Time and project management skills.
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
Commitment to providing exceptional service to customers and support to staff members.

What AmeriLife Offers

A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.

 

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.

 

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at HR@AmeriLife.com.

 

Pay Transparency Statement

We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.

 

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.