Join BWH Hotels – Where Passion Meets Purpose

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

Position Summary
Reporting to the Sr. Vice President of Worldwide Sales, the Managing Director of Corporate Travel, Worldwide Sales (WWS) is responsible for advancing the Company’s global business development objectives through strategic leadership of BWH®Hotels’ Corporate Travel Sales function. This role drives revenue growth, strengthens market position, and enhances brand value by aligning global sales strategies with organizational priorities and evolving market dynamics.

Key Responsibilities & Impact

Strategic Business Development & Revenue Growth

• Identify, evaluate, and execute strategic business opportunities through comprehensive market analysis, competitive intelligence, and forward-looking sales strategies.
• Develop and implement global sales plans that deliver industry-leading revenue contribution and sustainable growth.
• Expand presence across key business verticals by cultivating high-value relationships and unlocking new revenue streams.

Brand Positioning & Commercial Effectiveness

• Strengthen brand awareness and B2B performance by educating hoteliers on market trends and customer expectations.
• Provide strategic guidance to brand and property teams to drive business activation, including participation in sales programs, alignment on pricing, inventory, and partner requirements.
• Ensure the organization is positioned as a trusted and valued partner to clients and stakeholders.

Performance Management & Market Penetration

• Drive market penetration and hotelier engagement through disciplined tracking of KPIs, performance metrics, and business outcomes.
• Utilize advanced analytics, predictive modeling, and AI-driven insights to refine strategies, identify gaps, and implement timely course corrections.

Financial Leadership

• Direct and manage the divisional sales budget, ensuring alignment with financial objectives and optimal allocation of resources.
• Maintain accountability for revenue contribution, profitability, and return on investment across sales initiatives.

Sales Organization Leadership

• Lead, develop, and retain a high-performing, customer-centric, global Corporate Travel sales team.
• Establish a culture of accountability, engagement, and service excellence that drives both hotelier satisfaction and guest loyalty.
• Provide strategic direction, coaching, and mentorship to sales leaders, ensuring alignment with organizational goals.
• Assess team capabilities, identify development opportunities, and implement targeted training and succession planning initiatives.

Cross-Functional Collaboration & Alignment

• Partner with marketing, operations, and development leadership to leverage regional strengths and align commercial strategies.
• Integrate sales programs, processes, and communications across the organization to ensure consistency and effectiveness.
• Foster strong internal and external relationships, maintaining open communication with hotel partners and key stakeholders.

Organizational Leadership & Strategic Influence

• Articulate and communicate a clear sales vision that aligns teams and stakeholders toward shared objectives.
• Navigate organizational complexity with strong business acumen and executive presence.
• Anticipate industry trends and proactively adapt strategies to maintain competitive advantage.

Experience & Education

• Minimum of 10 years of progressive experience in sales, preferably within the hospitality industry.
• Demonstrated success leading global sales teams and delivering measurable revenue growth.
• Bachelor’s degree in business or related field preferred; or equivalent experience.

Core Competencies

Financial & Commercial Acumen

• Strong financial management, budgeting, and performance accountability.
• Deep understanding of competitive landscape and industry dynamics.

Communication & Influence

• Exceptional communication skills with the ability to translate complex concepts into clear, persuasive messaging.
• Confidence and effectiveness in engaging with senior leadership and key stakeholders.

Execution & Resilience

• Proven ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, proactive, and composed under pressure, with the ability to inspire confidence in others.

Leadership Expectations

• Demonstrates exceptional leadership, inspiring cross-functional teams toward a unified vision.
• Provides strategic direction and drives accountability in achieving sales objectives.
• Effectively navigates organizational dynamics in high-visibility environments.
• Anticipates future trends and translates vision into actionable strategies.

Relationship Management & Problem Solving

• Builds and leverages strong partnerships across internal teams and external stakeholders.
• Applies strategic thinking and an entrepreneurial mindset to solve complex business challenges and drive growth.

Additional Requirements

• Up to 50% travel.

• This is a hybrid position, requiring an onsite presence Mondays, Wednesdays and Fridays* at our Headquarters, with the option to work remote on Tuesdays and Thursdays.  This hybrid model fosters intentional collaboration, teamwork, connection, and productivity, while still providing flexibility and work life balance.  (6201 N 24th Parkway | Phoenix | AZ | 85016)

This position is not eligible for immigration sponsorship. 

Benefits Summary for Full-Time Employees  

· Medical/Dental/Vision available day one 

· Vacation/Sick- accruals start day one 

· Paid company holidays and personal holidays to celebrate what’s important to you  

· 401K - company contribution and match (U.S.) 

· Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada) 

· Employee discounts/hotel discounts 

· Free financial and health wellness programs 

· Tuition Reimbursement 

Equal Employment Opportunity

BWH Hotels (the "Company") maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard to race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQIA+ individuals, height, weight, pregnancy status, childbirth or related medical conditions, genetic information, uniformed service or veteran status, marital status, or any other characteristic protected by applicable federal, state, provincial, or local laws. The Company’s equal employment opportunity policy applies to all aspects of employment with the Company, including, but not limited to, hiring, promotion, transfer, benefits, discipline, and termination.