At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Job Responsibilities

• Define, develop & implement standards and policies for the audio video services & conference systems.

• Configure, operate, and maintain AV equipment and associated solutions

• Develop testing process to ensure AV changes/upgrades don’t negatively impact key business use cases or user experience.

• Document operating procedures, issues & resolutions, deployment guide related to AV solution

• Consider user feedback and improve AV services

• Design, code, test, and troubleshoot the technology and configurations in our conference rooms and custom audio-visual deployment spaces

• Manage conferencing solutions like Zoom

• Provide expertise for Zoom, telephony system, conference room architecture/standards, video/audio/web conferencing, and streaming

• Train L1, L2 teams and provide the last line of defense for AV support

• Provide support for large meeting / events. Work with executive admins and setup, carry out critical events - on-site or virtual for senior managements and C-level executives

• Collaborate with various IT functions for implementation and support per standards, processes, and procedures in their respective domains. 

Job Qualifications

• Bachelor’s degree or equivalent

• Minimum 7-8 years of hands on experience as an AV Engineer

• Excellent communication skill is a must for this role. Must be able to communicate at all levels within the organization – Business Stakeholders, Senior Managers, and C-Level Execs

• Must have one full cycle project experience with on-prem telephony system, Cloud-Telephony systems

• Must have one full cycle project experience in Zoom conferencing and configuration & administration

• Must have experience conducting large meetings, streaming.

• Must have experience in selecting equipment that meets business requirement, then assist procurement team for purchase.

• Must have hands on experience in maintaining and troubleshooting Zoom/Teams Video rooms of different products like Logitech, Poly etc.

• Experience with multiple collaboration platforms is plus

• Proven skills in supporting Level 3 escalations

• Must have experience with Microsoft O365 integrations

• Scripting experience using PowerShell, python or automation tools is a plus

• 2 to 4 years of scripting experience such as Python, PowerShell, or other automation tools

• Desire and ability to learn new technology

• Self-prioritization skills to analyze support requests and prioritize them based on impact. Actively manage tickets & projects.

• Motivated to do things proactively and drives things to completion.

Job Location: This is an on-site position based in our San Jose, CA office.

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