Role Overview

Maybe you’ve stopped by for a coffee, fueled up your car or grabbed something to eat on the go. Then you know Circle K’s mission. Making everyday life easier for people all over the world. We’ve grown into a successful global company with over 16,800 stores in 31 countries, serving more than 6 million customers each day. In all, we have more than 149,000 people working at our stores and support offices. To support our future growth ambitions, we are building out our Global Digital team.

The Senior Manager, Financial Performance and Insights is responsible for driving data-driven insights to support Circle K’s Global Digital Experience initiatives. This involves detailed customer value analysis, profitability assessments, KPI monitoring, and performance benchmarking. By leveraging financial metrics and campaign performance, the role ensures that strategies align with Circle K’s priorities and drive impactful business decisions. Collaboration with Digital, Analytics (D&A), and Finance teams is critical to maintain alignment across the organization, with the manager acting as a key liaison to streamline processes and deliver actionable insights.

The role also focuses on creating and maintaining a global insights dashboard, aligning metrics and financial evaluations to support decision-making. By developing forecasting models for revenue impacts, break-even analysis, ROI calculations, and risk scenarios, the manager ensures program profitability and data management. Additionally, the role involves process improvements, sharing best practices, and enhancing dashboard accessibility while maintaining consistency in reporting terminology. With a strong background in data analytics, financial modeling, and stakeholder collaboration, the manager plays a vital role in optimizing Circle K’s Loyalty strategies.

KEY RESPONSIBILITIES

• Drive and implement analytics to support Loyalty initiatives, aligning with Circle K’s strategic priorities.
• Conduct detailed campaign analysis and profitability assessments across products.

• Collaborate with Digital, Analytics (D&A), and Finance teams to ensure alignment with the organization’s goals.
• Partner with Performance Managers, Product Managers, Loyalty teams, Business Units, and other stakeholders to deliver actionable insights.

• Continuously evaluate and propose new opportunities of program improvement and upsell opportunities
• Drive process improvements and performance measurement developments in collaboration with D&A and Digital teams.
• Share best practices to support the alignment of Digital strategy across the organization.

SKILLS REQUIRED

• Very strong analytical and financial skills
• Excellent communication skills in English, both verbal and written
• Knowledge of loyalty programs and digital marketing strategies
• Experience with BI and analytical tools (Power BI, Excel, SQL)
• Preferred but not required experience in strategic consulting

PERSONAL QUALITIES REQUIRED

• You think analytically, creatively and pragmatically
• You’re comfortable with new and changing technology, and responding to business needs
• You’re a problem solver and like to create, but you also appreciate that sharing your work makes us all better
• You’re curious and like to learn, both within business and technology
• You can interpret and translate complex information into understandable, compelling and actionable insights
• You’re able to collaborate and share across geographies and with stakeholders at different levels
• You have a strong commercial mindset and are always looking for opportunities to strengthen our business

QUALIFICATIONS AND EXPERIENCE

• A higher degree in an analytical discipline like Finance, Mathematics, Statistics, Engineering, or similar
• 5+ years working experience in strategic consulting, analytics, customer lifecycle management, or a similar role

Contact person: David Hvalstad-Hogan, Director Global Customer Value and Performance

Email: davidhvalstad.hogan@circlekeurope.com

carlos.quiles@circlek.com

We know great companies are built from within, by great people like you. Come grow with us!

We are looking forward to your application!

#LI-CQ1

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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