As an Auditor, Servicing, you will be responsible for performing sub-servicer and interim servicing quality control reviews to ensure mortgage servicing actions are compliant with regulatory requirements.

Here’s a snapshot of what you’d be doing: 

• Conduct a variety of servicing quality control reviews as directed by the servicing quality control plan or requested by the Audit Manager, Servicing. This includes preparing responses and rebuttals and communicating with sub-servicers and internal business units on exception follow up.

• Prepare final reports summarizing review exceptions.

• Communicate regularly with vendors via phone and email to maintain work processes that will prevent future deficiencies and improve quality.

• Actively contribute to making the team and culture stronger by assisting with other duties as needed, excluding licensed activity.

 
We’ll also want to know you can demonstrate these attributes:

• Dedicated work ethic

• High attention to detail

• Ability to multitask

• Strong communication skills (written and verbal)

• Organizational skills

• Adaptable to change and shifts in priority

• Exemplary customer service skills

• Excel in a fast-paced, results-oriented environment

• Thrive in a highly cooperative work setting

• Ability to manage time and meet deadlines

• 1+ year(s) of mortgage or servicing experience

• Proficient in basic computer technologies, appropriate for an internet-based company

• Familiarity with mortgage loan documentation

• Regular and predictable attendance

About Us:

We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country.

We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing. 

Interested? Apply Today!

Learn more about Veterans United on Glassdoor and our career site at  vu.com/careers

Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.