Please complete the application in its entirety. Include all previous employment so that it may be taken into consideration. Please include a resume attachment with submittal of your application. Resume should document months and years with your dates of employment. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received before the closing date and time listed.

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

Maintains day-to-day bus operation schedules for RTD and by initiating and responding to radio/phone calls to and from bus operators, street supervisors, private contractors, and maintenance personnel. Directs activities of bus operators while on route. This is a safety sensitive position subject to the rules and regulations of the RTD drug and alcohol policy.

DUTIES & RESPONSIBILITIES: 
ESSENTIAL: 

• Responds, with minimal notice, to the changing needs of RTD and private contractor bus operations regarding coverage of operations such as emergency situations, bus replacement and repair, re-routing of buses, delays in service,  and detours. 
• Coordinates with internal departments and external entities regarding incidents, accidents, emergencies, road conditions, adverse weather, detours, service disruptions, schedule changes, and other emergent issues.
• Accurately records and maintains events and activities in the CAD/AVL system.
• Facilitates communication with bus operators, various command centers, call centers, emergency responders, street operations staff, and other internal/external partners to ensure efficient and reliable bus operations. 
• Monitors bus operations via CAD-AVL system to ensure safety, reliability, scheduling and performance of bus operations.  
• Coordinates extra service, bus bridges, bus respacing, special events and other projects as assigned. Performs station starter duties as needed.

OTHER:

• All job-related duties as assigned.

QUALIFICATIONS:

• High School diploma or equivalent
• Minimum of one year dispatching experience required, (CAD/AVL preferred) or a minimum of two years large vehicle commercial passenger driving experience in lieu of Dispatching experience. Bus Transportation is highly preferred.
• Proficient in bus operations policies, procedures, fare structure, routes, and schedules.
• The ability to work unusual hours, split shifts, weekend, and holidays. Due to industry demands you may be required to work/cover shift(s), stay late or start early on short notice.
• Proficient with Microsoft Office Suite.
• Ability to communicate effectively, orally and in writing.
• Ability to use sound judgment.
• Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.

OR:

• An equivalent combination of education, experience, knowledge, skills, abilities.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions and fumes or airborne particles. The noise level in the work environment is usually moderate.

CAREER MAP:
Based on job performance, experience, education and position availability the next step on the career map for this position may be:

Lead Dispatcher

We are considering all applications for this position until the close date of November 25, 2025. For consideration, please be sure to apply before the posting end date.

Pay Range:

$65,177.00 - $92,062.25 Annual

EEO POLICY AND ADA ACCOMMODATIONS 

RTD is proud to be an Equal Opportunity Employer, supporting diversity, equity, and inclusion in the workplace. All applicants will be considered for employment regardless to the race, sex, disability status or any other characteristic protected by law and we encourage candidates from all identities, backgrounds, and abilities to apply. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status, or any other protected status in accordance with applicable law. RTD is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, pre-employment testing, participating in the employee selection process, promotions, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation, please reach out to our Employment ADA Coordinator Kris Frazier at adarequests@rtd-denver.com, or the Talent Acquisition team rtd.ta@rtd-denver.com.

To learn more or see our EEO policy, please visit our EEO page at: [ https://www.rtd-denver.com/sites/default/files/files/2022-12/EEO%20Policy%20Statement-%20UPDATED.pdf ]

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting.  Starting salary is based on the candidate’s relevant and verified education, training and work experience.  Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.